Job Title: *- Technical Support II (SCCM)
*Job Location: -Bethlehem/Pa
Job Type:-  Contract To Hire

Job Description:
Lead the analysis and documentation of customer business requirements to
ensure a thorough understanding of business needs.  Assess the ability of
their technology to support new and future requirements.  Identify
modifications needed to meet business needs.
Monitor the performance of installed technology, performing required
maintenance, upgrades and tuning to optimize performance. Identify any
resulting impacts on other technologies.
Maintain an awareness of new developments in their area of technical
expertise
Provide technical leadership to project teams
Provide leadership in infrastructure planning for their area of expertise
Propose/develop new technical standards and develop migration plans to the
future technology infrastructure
Provide ongoing support and troubleshooting for installed technical
solutions
Provide guidance and technical coaching to more junior developers
May act as a lead for key components of a project
Works to support projects as required. Consults to other professionals in
IT, such as development teams, in own area of expertise

Qualifications:& Education:
Technical training or experience and at least 4-5 years supporting
hardware, operating systems and software
Prefer current MCSE / MCITP status, or has equivalent knowledge and
experience
Experience:
5 or more years experience working in a Win-Intel server environment
Experience with Microsoft System Center Configuration Manager (SCCM) is an
absolute must
Understands architectural issues, and factors them into decisions and
recommendations
Experience with Citrix is required, specifically with Citrix XenApp
Experience with VMware is strongly preferred
TSM Client (Tivoli Storage Management)
Installs and supports complex technical system environments such as Windows
Server Operating Systems, Microsoft Cluster Server, Internet Information
Server, Windows Terminal Server, Citrix XenApp, and VMware vSphere, and SCCM

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