Hi Folks,

We have an opportunity *Avaya Resource  *one of our clients in  Charlotte,
NC/San Diego CA




Title : Avaya CMS

Location: Charlotte, NC

Duration: 6+ months



*Avaya CMS*

·         Daily operational management of CMS system

·         Resolve daily reporting requests

·         Manage work orders and incidents related to CMS

·         Build reports as needed – standard and custom

·         Manage backups of system

·         Manage functions of system during failover events and BCP/testing



NFocus reporting system (http://www.netlert.com)

·         Daily operational management of NFocus system

·         Resolve daily reporting requests

·         Manage work orders and incidents related to NFocus

·         Build reports as needed – standard and custom

·         Manage backups of system

·         Manage functions of system during failover events and BCP/testing

 Position 1 )

Avaya Requirement

L2

Engineering Graduate with Good communication Skills

CCNA or ACA certified  preferred

3 – 5 years of Hands on experience on S8700, CMS ,AES, VM ,WFM and IVR

Knowledge on S8700 with G650 and G 450

Good knowledge on MACD , VDN,VEC, Routing and backups

Good Knowledge and Hands on Experience on CMS, IVR, Avaya Voice Portal

Hands on Experience on IPhone handling.

Hands on  Experience on Video Conference equipment’s and MCU.- Preferred


Title :  *Avaya Voice 3*
Location: *Charlotte, NC/San Diego CA *
Duration: 6+ months


*Avaya*

1. Knowledge on S8700, S8800 servers - configuration and Backups
2. Knowledge on Gateways G650
3. Knolwdege on Voice mail system ( Modular messaging and Intuity)- How to
take backups
4. Knowledge on CMS - Adminstration and Customrs.
5. Contact Center adminstration and management - Skill and Spilt Management





-- 
 *Raj Chevella *
*usa;214-499-9684*
*Ind :+910-9652366668*
*princerajshakerre...@gmail.com <princerajshakerre...@gmail.com>*


"The Day You Decide To Do It, Is Your Lucky Day"

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