Role: Business Analyst
*Position 1---13 months* MUST have experience as a contact center business analyst Must have experience working with o call flows, o IVR applications (from a business process perspective), o customer experience Prefer experience working with Cisco UCM, Cisco CVP and/or Cisco ICM *Additional Qualifications* : o Business Experience: Business Process Management o Business Experience: Corporate Contact Center Consulting Services (contact center knowledge) o Systems Experience: Collaborative Technologies o Business Experience: Unified Communications General Skills: o Strong written and oral communications, o self-starter, o able to build relationships within all levels of the organization, o ability to work a full work week mon- fri, onsite at Corp South for at least the week, will consider virtual for week depending on candidate skill level, experience in a mid to large organization where business requirements will be gathered from multiple sources. *Position 2-----13months* nontechnicalThis is a request for new External Systems Analyst with Business Intelligence/ Estimation & Function Point counting skills. Estimation Skills: · Knowledge of the estimation process · Experience using a formalized estimation tool and/or process · Conceptual or application knowledge of the Software Development Life Cycle methodology · Ability to analyze complex data from multiple sources · Ability to communicate clearly and concisely verbally and in writing · Ability to translate highly technical information for nontechnical customers · Ability to build relationships and work within a team to formulate solutions across many areas Function Point Counter Skills: Experience with function points based estimation and ability to calculate function points for software development efforts as well as infrastructure Certification or membership with The 'International Function Point User Group' (IFPUG') Ability to estimate effort sizing based on from a logical user perspective Ability to perform point counting based on independent measure of the software?s logical size Ability to perform point counting based on a dependent measure of how long the software will take to develop, equal to a function of size, language, platform, skills, methods, team size, risks, and many other variables. Ability to perform point counting based onProductivity (in hours per FP): A dependent result, dependent on all the same factors as work effort. Responsibilities: · Initiate estimate development across multiple teams and locations · Identify and implement a estimation approach throughout the project lifecycle, from high level through the detailed level by partnering with aligned business partners · Utilize an industry estimating tool suite to assist in producing timely estimates that meet the needs of the business · Partner with Architects and Subject Matter Experts to gather necessary inputs for estimating · Produce high quality, timely estimates with associated supporting and presentation documents (plans, minutes, source documents, questionnaires, presentations) · Communicate estimate information in a manner that is fully consumable by an audience with varied knowledge of estimating · Manage and monitor estimation changes, issues, risks and deviations throughout the project life cycle · Develop process documentation to assist in training, consistency and reuse of estimate creation · Guide other analyst(s) in their assigned estimation activities including estimate creation, estimate documentation and analysis · Mentor other team members in their development of estimation skills Complete Function Point counting for efforts that need it as input for estimation *Position3----3 months* *Technical Skills * Strong trouble shooting, problem-solving and analytical skills,Strong application, software, and infrastructure support skills Linux scripting design, packaging & deployment experience Infrastructure design, procurement, deployment and configuration experience (both vendor hosted and on premise) *General Skills * Experience in interfacing with vendors Experience installing vendor written software/applications Experience in supporting vendor software/applications Ability to focus with close attention to detail Able to learn new concepts and software tools quickly Understanding of the Software Project phases Design through Implementation Understanding of Hardware components and building environments Strong interpersonal skills and the ability to work in a collaborative environment, as a team, and individually Ability to understand and collaborate with business areas Effective written and verbal communication *Responsibilities: * Assist with the Design and Documentation of design decisions for KM tools Identify risks and issues relating to the project and timelines Coordinate any activates, tasks, and efforts needed to execute project goals Configure and setup test and production environments Work with many different areas across the organization for integrations and completing project Coordinate with developers and testers working on the project efforts Coordinate activities between KM vendor teams and the SF team *Position 4----13 months* This resource will be expected to develop, maintain, and analyze a project schedule in Primavera Project Management, monitor budget, and manage resource allocations. They will work closely with the Project Manager and project team. Looking for someone with the following knowledge/skills: - Primavera experience required - Knowledge of project management principles - Scheduling experience/knowledge - Schedule analysis skills Soft Skills: Communication - verbal and written Facilitation Teamwork Problem solving abilitites Willingness to learn and adapt Initiative *Position 5----13 months* This resource will be expected to develop, maintain, and analyze a project schedule in Primavera Project Management, monitor budget, and manage resource allocations. They will work closely with the Project Manager and project team. Looking for someone with the following knowledge/skills: - Primavera experience required - Knowledge of project management principles - Scheduling experience/knowledge - Schedule analysis skills Soft Skills: Communication - verbal and written Facilitation Teamwork Problem solving abilitites Willingness to learn and adapt Initiative *Role: Business systems Analyst( BA-Syatem)* *Number of positions: 3 (13months)* 1. Clear understanding of testing methodologies 2. Able to coordinate with all levels and resources within the SDLC 3. Experience in Migration Projects 4. Excellent Communication Skills (Written and Oral) Role: The Systems-BA provides a central contact for the gather, documentation, routing and deploying of business requirements for system application software. The System BA will be is accountable to the Project Manager and responsible for coordinating the following Role Requirement: - Lead detailed business requirement discussions with business architects and other roles - Create Business data element mapping documents - Manage development if service transition documentation (KIs, Job Aids, KTP) - Assist the Business BA and test team with UAT and Exploratory testing - Assist with System Test scenario and test case reviews - Assist with data setup through admin console for testing - Ensures that all functional requirement statements are properly documented. - Ensures that all detailed rule statements are properly documented. - Understands and applies change management processes (expected to know whether a change request, RCN are needed) - Analyzes and facilitates discussion of impact of RCNs and change requests. - Authors the RCN, CR and dependency documents as needed. - Assesses defects severity and priority The following tools are utilized by this skill (Nice to Have but Not required): ? State Farm Tools: ? HP Service Manager ? TRAC ? Project Planning Tools " *Role: Business Analyst - Release Management(BA- Release Management)* *Number of positions: 3 (13 months)* 1. Clear understanding of testing methodologies 2. Able to coordinate with all levels and resources within the SDLC 3. Experience in Migration Projects 4. Excellent Communication Skills (Written and Oral) Role: The Release Systems-BA provides a central contact for communication needs and helps proactively address anticipated and miscellaneous communication needs. The Release BA will be is accountable to the Release Manager and responsible for coordinating the following ? Establish and maintain Release Rolling Communications Plan End Release Team meetings. ? Maintain Stakeholder list. ? Coordinate ad-hoc communications as needed (i.e., procedural changes, date changes, risk management, etc.). ? Establish and maintain Release Implementation communications: ? Create stakeholder communications for implementation awareness. ? Coordinate with Change Adoption and the Release Implementation Team to develop communication. (i.e. field, agency, operations centers, call centers and any users of the product) ? Develop communications with Systems stakeholders on Release scope, Release Implementation date and contacts. ? Create and Publish Status Reports ? Coordinate updates to information published on Release website. ? Coordinate/facilitate Release Management overviews/open forums/Lunch ?n Learns, as needed. ? Provide information for Leadership Message Points. ? Ensure there are plan(s) including KI (Knowledge Items) for transition to service for the services included in the release. ? Coordinate training schedules and plans within Release, as needed. ? Facilitate Post-Implementation Reviews (PIR) and Lessons Learned sessions The following tools are utilized by this skill (Nice to Have but Not required): ? State Farm Tools: ? HP Service Manager ? TRAC " Role: Business Analyst - OCM (BA-ocm) Number of positions : 1 (8 months) Business Analyst/Strategic Communication and Training (BA) Work collaboratively with ODA and OCT Develop and execute on organizational change tactics Support/Align Organizational Change Strategies / Plans Support/Align Communication Strategies / Plans Create deliverables: o Handouts o Presentation Materials (PowerPoint) o Job Aids o Training Materials Website re-design Presentation skills coaching Create / Review communications Individual may fill some ODA responsibilities as wel: Organizational Development Analyst (ODA) Work collaboratively with BA/Strategic Communication and Org Change Team (OCT) Research and Develop: o Organizational Change Management (OCM) Strategies and Plans o Communication Strategies and Plans Participate the OCT Conduct assessments to measure change readiness and adoption. o Surveys o Focus groups Evaluate communications and org change activities for effectiveness by asking the target audience. * Role: Business Analyst - Service Management Process Coordination* *number of positions : 1(12 months)* The Service Level Liaison facilitates the communication between the Service Provider and the Service Receiver on a daily basis, regarding issues, concerns, and daily activities of Service Management. The Service Level Liaison evaluates the Service according to the Service Level Agreements (SLA) or the Operational Level Agreements (OLA), using metrics and reporting to continually improve the quality of the Service(s) delivered. After the Service Level Manager appoints a Service Level Liaison, the assignment can be selected on the Service Manager Administration form. Works with Service Receivers and Architects to identify changes in market or business strategy Evaluates request for new Services or change in Service requirements and initiates requests for service with Service Level Manager (SLM) and other impacted areas, if applicable Works with Architects, Service Level Manager, and Service Coordinator in any service design efforts for the creation, addition, or changes to the Service Identifies new Service Receivers and Service Providers within the Service chain and also, the appropriate subscribers to the Service Helps to develop and negotiate the Service Level Agreement (SLA) or the Operational Level Agreement (OLA) Agreements. (This includes working with the Service Receivers to define Service Requirements and Service Level Objectives.) Evaluates current Response Level Objectives to ensure they meet the needs of the Business Partners Works with Incident Coordinators, Problem Coordinators, Service Coordinators and Change Coordinators in developing the monthly SLO reports. Monitors and updates the Continual Service Improvement plans documented in the Agreement(s) Responsible for identifying Vendor information and working with the Vendor Management Office (VMO) Organizes and participates in the scheduled Agreement* reviews Escalates issues concerning Service Level Managment to the Service Level Manager Mentors and consults on how a Service is maintained in Service Level Management within Service area Ensures that all Services are defined and functioning within the Service Management tool(s) - Service Catalog, Service Dashboard, and Service Manager by communicating required information to WG99988 (Service Level Management team) Knowledgeable of the Service Manager tool and Knowledge Items that support the Service. Opens Problem Records to request a problem investigation of a potential problem (Problem Requester). See Problem Requester process assignment under Problem Management * Service Level Agreement, Operational Level Agreement What is a Service Level Liaison accountable for? Monitoring and reporting on the Service in relation to Service Level Objectives (SLOs) defined in the negotiated Agreement(s) on a monthly basis Organizing and participating in the scheduled Agreement reviews Escalating issues concerning Service Level Management to the Service Level Manager Mentoring and consulting on Service Level Management process within own Service area *Role: Data Specialist* *Number of Positions: 1 (Duration: 5Months)* The work includes the building out of the canonical data model for our core business information at State Farm. As we are looking to leveraging IAA it's important that this person has IAA knowledge. We are looking for someone that has previous experience with introducing, building and promoting the use of canonical data models *Role: Digital Architect* * Number of Positions: 1 (Duration : 9Months)* Enhances information architecture team accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; and mentoring team members Plans information architecture by studying the site cocept, strategy, and target audience; envisioning architectural scheme, information structure and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-and dataflow, and navigation; evaluating information representation; conducting creative meetings Organizes information by translating user behavior into media structure and elements; crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps; coordinating with business, technical, and UI teams Implements information architecture by preparing various prototypes and mockups including page layout and navigational elements; coordinating with other multi-disciplinary team members to integrate site concept, visual design, writing, interface, and navigational structure; documenting structure and processes Defines site architecture and navigation that serves as a blueprint upon which other elements are built Applies methodologies of interaction design and analytic research to business challenges Executes information architecture of complex transactional interfaces, taxonomies and metadata frameworks, and templates for content management systems Provides strategic thought leadership relating to principles of usability and user-centric design Works well and communicates effectively with multi-disciplinary team and stakeholders Very strong web and mobile industry experience; ability to advise customer decisions based on that experience Master at creating interfaces, large scale websites, and applications Proven ability to balance multiple projects, schedules and deadlines Updates job knowledge by tracking research regarding web design and usability; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Enhances organization reputation by accepting ownership for accomplishing new and different approaches to interaction design HFI Certification preferred *Role: Digital Business Analyst* *Number of positions: 1(Duration: 11 Months)* Digital Project Lead: - Provides desired digital experience and insights to influence the overall customer experience.[PRIMARY] - Provides digital requirements to projects and ensures the direction from User Experience Architects is applied to projects. - Works with the project UI Teams by providing input and direction to inform the user interface designs and interaction flows. - Collaborates with Business Architects, User Experience Architects, Application Architects, Technical Architects, Data Architects, and/or subject matter experts in the development of digital artifacts. - Contributes to and reviews Digital artifacts for quality and adherence to Digital standards, such as process simplification for responsive web design and mobile first. - Responsible for cross-project communication with other project leads. - Partners with Customer Experience team to conduct usability testing. - Provides PM status, escalates appropriate issues to PM, if one is assigned to effort. *Role: Implementation Coordinator* *Number of positions: 3 (Duration: 13 months)* "Key Skills (Must Have): 1. ITIL V3 Certification (prefer Above Foundation, but will review all) 2. Experience in Migration Projects 3. Excellent Communication Skills (Written and Oral) 4. Understanding of Service Management Frameworks (understanding of terms related to service management, such as Cost to Serve, SLA, OLA) Role Description: ? Able to coordinate implementation activities, including: ? Creating Implementation Deliverables (for Test & Production) ? Coordinate Release (IMP) Test and checkout ? Coordinate PROD Implementation and checkout ? Coordinate implementation dependences ? Project methodologies (i.e. waterfall, scrum, agile) ? Leadership skills ? Systems Technical Architectures ? Implementation processes ? Procedures on various platforms ? Service Management ? ITIL processes The following tools are utilized by this skill (Nice to Have but Not Required): ? State Farm Tools: ? HP Service Manager Day to Day Work: ? Work as Implementation coordinator for implementation activities that includes creation of deliverables on Lotus Notes like Partnering agreements, Implementation approval packages, Implementation test plan, Transition acceptance agreements etc. ? Implementation Coordinator duties in Server release team are to coordinate release activities with various teams like Testing, Development, Monitoring, Server Support, Server Owners etc. ? Ensure servers are scheduled based on the approved window and the Implementation schedule is approved by the server owners. ? Ensure Change records are created accurately and are approved on time by Change Advisory Board before the release schedule. ? Ensure servers are successfully launched and effectively monitored with no impact. ? Use the Incident, Problem, and Knowledge Management processes as documented. ? Monitor and assist in managing open Incident Management records. ? Look for records that need attention and follow up on them with the record owner. ? Work with Different change coordinators to get Server release change records approved by the respective Change Advisory Board. ? Create Problem records for recurring issues to get the permanent resolution. ? Work as Floor Expert to get the process updates and share with the Team. ? Report on - ? Number of Servers Implemented Success/Failure. ? Number of Incidents opened/closed. ? Adverse Impact with short/long term fix etc. " *Role: Java Developer* *Number of positions: 1 (Duration: 3 months)* Tasks would involve J2EE work with main focus on transitioning ICP/TP services to Client Service area and Pre-Prod implementation preparation tasks. Other tasks might be assigned. Role: System Analyst - Developer *Number of Positions: 3(Duration: 13 months)* aily support of applications/infrastructure ? -Knowledge of Windows security components, to include Active Directory, single sign-on concepts, etc. ? -Moderate to Advanced SQL developer skills, including stored procedures, SQL Service Integration Services (SSIS) packages, etc. ? -Moderate knowledge of SQL Server 2008 administration and tools, to include backup/restore, SQL Server Agent jobs, SQL profiling, etc. ? -Moderate to advanced knowledge of current programming language skills, Microsoft C#.NET strongly preferred ? -Knowledge of software distribution concepts, to include creation of Windows installer MSI, MST, and MSP files. ? -Incident & Problem management / trouble shooting and support (Windows workstation operating environment - primarily Windows 7 and Windows server operating environment - primarily W2K8/IIS7 and W2K8/SQL2K8) ? -Building relationships across systems ? -Daily communications with Business partners and vendors ? -Willingness to work nights, weekends, and holidays as needed for support *Role: System Analyst - Test Automation* *Number of Positions: 3 (Duration: 13 Months)* TDD, BDD (Jbehave, JUnit, Selenium) ? Java 5, 6, 7 or 8 ? Selenium WebDriver ? HTML, JSP ? JavaScript ? Object Oriented Development/Design (e.g. Java, C#/.NET, Ruby, etc.) ? Agile Development Practices ? Good knowledge of Sql. *Role: System Analyst - Testing* *Number of Positions : (Duration: 13months)* Test Analyst is needed for ET/UC Test Delivery area testing efforts. Expected to perform an ?End to End? test executioner role with the following responsibilities: ? Create Test Plan for the test efforts involved into. ? Create/ update Test Scenarios/ Cases for the test efforts involved into. ? Test Execution Functional, Non Functional, Back out / Implementation, Technical Checkout, others ? Test and defect management using Test Link and Trac Tool ? Support UAT phase ? Use the State Farm SPA Testing methodologies/ process for continuous improvement and day to day work ? Strong communication & coordination skills " *Role: Systems Analyst* *Position 1 (Duration: 5 months)* Web (UI and Services Coding) Technical Skills Needed: Strong development experiences in J2SE 5.0, JDBC, JNDI, Servlets, EJB 2.1, POJO, hibernate, Struts 1.2, Spring 2.0, 2.5, WebServices SOAP, JMS, XML, ilog JRules, HTML, JSP, JSP Tag Lib, Java Script, CSS, AJAX Jquery, etc. General KNOWLEDGE AND SKILLS ? Team player with the ability to work in varied team structures (e.g. technical, non-technical, virtual) ? Effectively deal with frequent changes to assignments, project scope, technical, date ? Strong script, application and infrastructure debugging skills ? Experience in implementing QA methodologies and Software Engineering Process, Test Plans, Test cases, Test Scenarios, and Documentation ? Excellent written and verbal communication skills ? Self-starter able to work independently ? Responsible for understanding architectural design documents and providing feedback to architectural and development resources ? Industry knowledge of UI and Services coding practices and standards Responsible for ensuring development practice and quality standards are being followed *Position 2 (Duration: 12 months)* This need is for an experienced Mainframe SA with working Assembloer knowledge. This analyst does not have to have an specific IT System skillset, it is for general Mainframe Analyst. The analyst needs to be able to : - Research code they are not familiar with - Use identified tools to determine if the code can be obsoleted - Dig into code to determine if an owner can be identified - Navigate the organization - This effort is not developing code but analyzing and research code If resources are available prior to the projected PAR start date we can start them early. *position 3 ( number of positions :2, Duration: 11 months)* Requesting a Java Developer from accenture offsite to assist with R21768 efforts. 100% allocation to start as of 3/16/2015. Please ignore Requested Start Date. Job Description: Java code development Detailed design documentation ECS Experience preferred Skill requirements: Java Development Proven skill at implementing cross-platform solutions is desirable PostgreSQL is desired, but not required Coordination skills (Leads) Basic data skills (speak language of a DBA/Data modeler) - will work with data designer Familiarity with Data Management Services Familiarity with Agile (Scrum) development Familiarity with SOA principles Nice to have: Claims broad knowledge Nice to have: ICP broad knowledge (will work with DC7 and DC1) Nice to have: Familiarity with ATDD Java/J2EE Object oriented Analysis Object oriented Design Design patterns (examples: J2EE core patterns, 'Gang of Four') Experiences: 3+ years of java development Soft Skills: Communication- both written and verbal. Teamwork - works creatively with team members to create solutions together Problem solving abilities Willingness to learn Self-directed Initiative Position 4 (Duration: 7 months) This resource must be highly skilled with PeopleSoft Object Development. Tasks include reviewing compare reports, some design work, reapplication of customizations, writing and executing unit test cases, defect resolution in support of functional testing, and updating documentation. The following qualifications will be used for selecting the resources: Experience in PeopleSoft Finance Applications v9.0 or higher (preferably v9.2) - minimum 2 yrs experience (General Ledger, Purchasing, Accounts Payable, Travel & Expense, Asset Management), Expenses Mobile experience ? preferable, AWE/Workflow experience ? preferable, DB2 OS390 experience preferred, Application Designer (aka App Designer), PeopleCode, PeopleTools, SQL, Upgrade experience (preferably v9.1 or v9.2), SES, Crystal Reports, BI Publisher (Crystal Reports to BI publisher conversion experience), COBOL. The PeopleSoft 9.2 Finance upgrade BCD needs 4 PeopleSoft online developers for the BCD. The end date of the BCD is 9/15/15, but it is expected the resources will be required through the end of the implementation project (Q3 2016). During the BCD, responsibilities would include: ? Technical Fit Gap ? Support of Functional Fit Gap ? Secure Enterprise Search (SES) research ? T&E Mobile Research ? Determining impacts of Crystal to BI Publisher conversion ? Walkthroughs with functional teams ? Solution Design *position 5( Duration: 7 months)* he PeopleSoft 9.2 Finance upgrade BCD needs a PeopleSoft Application Upgrade Specialist for the BCD. The end date of the BCD is 9/15/15, but it is expected the resource will be required through the end of the implementation project (Q3 2016). The technical resource being requested is for the PeopleSoft Upgrader role who will analyze, refine, and execute the delivered PeopleSoft FS 9.2 upgrade process. The following qualifications will be used for selection: ? PeopleSoft Application upgrade experience required (FMS 9.2 is preferred) ? PeopleSoft PeopleTools upgrade experience required (PT 8.53+ is preferred) ? Data conversion experience required ? Data mover experience required ? Change Assistant experience required ? PeopleSoft Application Engine experience required ? SQL knowledge/experience required ? DB2 z/OS database experience preferred ? PeopleSoft Update Manager (PUM) experience preferred ? SQR experience preferred ? JCL experience preferred ? Unix Systems Services (USS) process scheduler experience preferred ? PeopleSoft development experience preferred ? PeopleSoft Secure Enterprise Search (SES) experience preferred ? Familiarity with the following applications preferred: MQUIRY SPUFI RC/QUERY DB2 Command Center ISHELL Telnet SAVRS ? Strong analytical and problem solving skills ? Strong communication skills (written and verbal) Following are some of the skills/responsibilities: ? Perform PeopleSoft Application Upgrade Technical Tasks (Initial Pass, Move to Production) ? Perform PeopleTools Upgrade ? Apply PeopleSoft maintenance and patches ? Perform data conversion process (modification, performance tuning, and execution) ? Defect resolution *position 6 (duration: 10 months)* Resource will be working on Digital Internet Application Support *Position 7( Duration: 6 months)* The Enterprise Claims System (ECS) Architecture Support team has an opening for an experienced MQ Analyst. This MQ Availability/Performance Analyst would work directly with the ECS Background Architecture, Triage and Availability teams focusing on delivering solutions to proactively monitor the suite of Applications that make up the ECS and underlying Queuing infrastructure. As our availability requirements target a 99.9% availability, this resource would help us design and develop MQ and monitoring solutions to recognize potential impacts in service prior to affecting our business partners. Desired Skills: *MQSeries knowledge (Level 1 = Novice, Level 5 = Expert ) *MQ administrator experience (4-5) with QPASA (4-5) experience and monitoring of large and complex MQ Architectures and Applications *Knowledge of MQ Clustering (3) is key to understanding how messages are routed and load balanced *MQ programming experience (3) - solid knowledge of the MQ APIs and various MQ message properties *Working knowledge of JMS APIs and IBM MQ's implementation of JMS Message Properties (RFH headers) *Websphere general experience (2-3) -MQ Message listeners, connection factories and queue destinations. *Knowledge of how the WAS listeners work and their effect on the performance. *MQ Broker experience (2-3) - general knowledge of how MQSeries based broker flows function and how messages are processed. *Experience with J2EE application development and deployment practices ATTN: PLEASE NOTE that Service Manager, Todd Hollander, is requesting a phone screen and resume review of potential candidate *Role: Systems Analyst - Developer* *number of positions: 1 (Duration: 10 Months)* Competencies Desired: Adaptability Critical Thinking Initiative Teamwork Technical/Functional Expertise Team members are responsible for the development and advancement of internal facing (company) business applications on both ICP-TP and Non-ICP-TP . Successful candidates demonstrate exceptional strong decision-making skills, possess high initiative, extremely well organized, good interpersonal, and a commitment to quality. This is an opportunity to share knowledge, experiences, and be involved in a highly successful team environment. Skills/Professional Experience: * Lead developer opportunity * Experience with Java * Experience with Spring Framework * Object oriented design and design patterns experience * Understanding of Source Control and Dependency Management tools * Experience with JavaServer Pages (JSP) * Experience taking a software application from inception, development, and to implementation * Experience with Data Design best practices and exposure to common ETL (extract, transform, load) data operations in support of development * Experience or knowledge of Agile Development practices * Commitment to software practices of Continuous Integration, automated/repeatable testing, and collaborative work environments * Commitment to incorporating quality software practices into all phases of the project life lifecycle * Commitment to utilizing Open Source in the construction of the software solution * Commitment to working in small highly competent teams Additional Helpful Skills that are a plus: *Experience with SQL and DB2 * Postgre SQL * TRAC, SVN *Strong problem solving skills Selected developers will work on projects and service associated with Collaboration Services *Role: Systems Analyst - Developer* *number of positions 1 (Duration: 11 months)* Competencies Desired: Adaptability Critical Thinking Initiative Teamwork Technical/Functional Expertise Team members are responsible for the development and advancement of internal facing (company) business applications on both ICP-TP and Non-ICP-TP . Successful candidates demonstrate exceptional strong decision-making skills, possess high initiative, extremely well organized, good interpersonal, and a commitment to quality. This is an opportunity to share knowledge, experiences, and be involved in a highly successful team environment. Skills/Professional Experience: * Lead developer opportunity * Experience with Java * Experience with Spring Framework * Object oriented design and design patterns experience * Understanding of Source Control and Dependency Management tools * Experience with JavaServer Pages (JSP) * Experience taking a software application from inception, development, and to implementation * Experience with Data Design best practices and exposure to common ETL (extract, transform, load) data operations in support of development * Experience or knowledge of Agile Development practices * Commitment to software practices of Continuous Integration, automated/repeatable testing, and collaborative work environments * Commitment to incorporating quality software practices into all phases of the project life lifecycle * Commitment to utilizing Open Source in the construction of the software solution * Commitment to working in small highly competent teams Additional Helpful Skills that are a plus: *Experience with SQL and DB2 * Postgre SQL * TRAC, SVN *Strong problem solving skills Selected developers will work on projects and service associated with Collaboration Services *Role: Systems Analyst - Quality Engineer* *position 1 ( duration: 4 months)* We are looking for 2 "50% each" FTEs and 1 FTE or Digital Systems Quality Engineering team. When people hear the words ?Quality Engineering?, they automatically think Code Reviews. There is much more to it than code and design reviews. The QE is someone responsible for setting best practices and standards within their respective area and across the enterprise. The guidance and standards is not only for code either, it involves design, build, deployment, test, and service versioning. QE will be an integral piece of Digital to enable better test automation, continuous deployment, and improved performance and availability. Digital has taken the approach to allocate a developer on a part-time rotation to review code. The consistency and dedication brought by a rotation schedule is not conducive to an efficient and effective team. I am requesting a dedicated approach of 2 to 3 additional people to add to QE (50% minimum to 100% allocation). *position 2 (Duration: 4 months)* We are looking for 2 "50% each" FTEs and 1 FTE or Digital Systems Quality Engineering team. When people hear the words ?Quality Engineering?, they automatically think Code Reviews. There is much more to it than code and design reviews. The QE is someone responsible for setting best practices and standards within their respective area and across the enterprise. The guidance and standards is not only for code either, it involves design, build, deployment, test, and service versioning. QE will be an integral piece of Digital to enable better test automation, continuous deployment, and improved performance and availability. Digital has taken the approach to allocate a developer on a part-time rotation to review code. The consistency and dedication brought by a rotation schedule is not conducive to an efficient and effective team. I am requesting a dedicated approach of 2 to 3 additional people to add to QE (50% minimum to 100% allocation). *Role: Technical Analyst* *Position 1 (Duration: 13 months)* Strong Mainframe background. Knowledge of mainframe subsystems like DB2 & IMS as well as MQ. Also knowledge of mainframe virtual systems. MVS skills. Especially MVS commands, ISPF, EJES and JCL. In-depth JES2 & JES3 knowledge. JES2/JES3 commands as well as how JES3 Global & Local systems work. In-depth OPS/MVS knowledge. They need to understand how to code OPS/MVS rules (MSG/CMD/EOJ/EOS/REQ/TOD) and OPS REXX as well as TSO/E REXX. They would also need to understand how global variables are used as well as how to create/update/use OPS RDF tables. In-depth Netview system automation knowledge or SAZOS as we call it. They need to understand everything about Netview, REXX, SA policy, CRT, timers, tables, global variables, etc. How to conduct testing in multiple automation environments like OPS/MVS & SAZOS. EVIEW knowledge *Position 2 (Duration: 3 months)* Additional information: · Splunk certified architect v6 · Understand key capabilities of Splunk and vision/direction regarding how to implement in relation to mainframe & ironstream (scrubbed data) · Setting the direction, architecting, and designing Splunk solution which will be used to enable and validate audit controls Need this resource to start Feb 1. Looking for a SPLUNK resource with particular expertise in building reports and dashboards, preferably with experience in reporting on SMF logged events. This person would be able design the project's approach based on the advanced capabilities of reporting within SPLUNK. Project needs the resource 100% for 3 months (30 hours per week for Internal, 40 hours per week for External) beginning 2/1/15. The project understands this resource may not currently be at State Farm. Resource can be Internal or External, but must be on-site in Bloomington. *Position 3 ( Duration: 8 months)* This is a replacement for Shelli Becker on a confidential Sensitive Data in Test (SDiT) project. Looking for a resource who will work as the lead for the Data Controls Review Team on the project. This position is focused on defining expectations for reviewing and monitoring to ensure we are meeting our compliance requirements. Resource must be on-site in Bloomington *Position 4 ( Number of positions:2, Duration: 10 months)* Third level Technical Analyst to provide service and project support for the IP Telephony Reporting solutions. Engagement would involve testing, implementation and support of a vendor-based product providing reporting and provisioning functionality for the Cisco telephony solution. Skills needed: Windows Server 2008 Infrastructure, Microsoft SQL Server 2008 *positions 5( Duration: 8 months)* One individual is needed with the following working knowledge: · HP Openview Operations Manager Linux(OVO/OML) · Network monitoring such as using SNMP traps (MIBs) & syslog · Linux and Windows OS shell programming experience · Perl programming The Individual with this knowledge will be performing the following tasks: 1. Meet with project teams to determine and recommend system or application monitoring requirements 2. Work with subject matter experts to analyze and resolve any questions and problems 3. Work independently on multiple monitoring solutions simultaneously with limited direction 4. Create OVO/OML templates and/or scripts to provide monitoring solutions 5. Test monitoring solutions to ensure they are working as designed 6. Document monitoring solution in design documents 7. Provide information to project counterparts on service side for transition of the monitoring Strong programming and Linux experience is a must, along with solid work experience with the OVO/OML tool. Understanding and use of schedule, logfile, interface, and monitors as well as advanced eventing concepts such as Event Correlation, Automatic Remediation and event suppression are also important. The individual must be a strong communicator, be able to explain technical information in non-technical terms and maintain good working relationships with business partners. The individual must adhere to standards and direction and be adaptable to working within a very large, mature enterprise environment. Knowledge of Splunk searching and reporting for problem investigation, pulling test data and event correlation would also be helpful. The PAR is for an 1 full time resource. The work will be a split between project and service work, with the majority coming through projects once the resource is fully training and up to speed on the work our team performs. This assignment will be onsite for 4-6 months, with the plan to move the work offsite to a State Farm approved facility later in 2015. Only applicants from vendors with approved offsite facilities will be considered for this work. *positions 6( Duration: 8 months)* This is for a fulltime position on the Configuration Management Tools team in Department Services to provide day to day support to business partners with configuration management issues. This role is on the service team that supports HP UCMDB, UCMDB Browser and Configuration Manager administration. Skills: Background in service management disciplines or ability to learn. Service Coordinator is a prime role that provides the background needed for this role. Ability to communicate well with business partners. The daily tasks include: - ensuring the tools are performing/functioning as intended - working Incident and problem records to resolution - evaluating the need to apply upgrades/fixes/patches to the tool - assisting vendor in collecting data to address problems - working with End users on data gaps and inaccuracies. The role will involve some consulting, in addition to serving as a lead technical resource on projects requiring data from uCMDB and other authoritative sources. Technical skills that would be beneficial in this role include: - SSL certificate creation, installation, and maintenance - LDAP management for end user authentication - Server ownership experience - Microsoft Windows administration - Command Line Administration (SSH, WMI, PowerShell) - Scripting Language Experience (Python, Bash, Perl, etc.) - Relational Database Experience (SQL) - Network design and support *Role: Technical Analyst - Oracle KM* *Number of positions 1( Duration: 6 months)* Perform technical and application work to design and deliver new knowledge management solution in partnership with technical lead, business lead, and business partners; acquire detailed knowledge of Oracle Knowledge product and integrations with SF infrastructure and other applications; Linux experience highly desired; Previous experience with implementation and/or support of 3rd party vendor applications highly desired; Oracle Knowledge product knowledge desired but not crucial (must have technical aptitude to learn) Python Development Experience *Role: Testing Coordinator* *Number of positions 3 (Duration: 13 months)* "Key Skills (Must Have): 1. Clear understanding of testing methodologies 2. Able to coordinate with all levels and resources within the SDLC 3. Experience in Migration Projects 4. Excellent Communication Skills (Written and Oral) Role: ? The Test Lead is responsible for gaining an in-depth understanding of the projects in EDD and managing project timeline and test phase execution in order to achieve the results identified in the overall test plan. This person will be responsible for the following activities: ? Developing an in-depth knowledge of assigned capabilities, business, functional and technical requirements ? Overseeing the authoring of test cases plans etc. ? Test Lead with experience in writing Test Plans and Test Strategies ? Skilled in leading testing ? Experience in Test Design and Test Execution ? Coordination of all phases of testing execution ? Management of defects/issues in the defect tracking tool ? Coordination of defect retests and closure ? Developing expertise in the E2E business process flow to properly identify gaps in expected results ? Providing base data for the daily test metrics/status report ? Working with the test analysts and assist with day to day management activity ? The candidate must be have following soft skills ? Out of the box thinking o Working under pressured environment o Excellent leadership, interpersonal and coordination skills o Strong communication skills and ability to drive and lead work o Problem solving ability The following tools are utilized by this skill (Nice to Have but Not required): ? State Farm Tools: ? HP Service Manager ? TRAC " -- *Thanks & Regards,* *Phanindra.k,* *phanin...@urtcon.com <phanin...@urtcon.com>,* *774 275 6526 x 101,* *Urtcon LLC.* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. 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