Hi, Hope you are doing great today,
· Skill : ServiceNow · Duration of Hiring : 6+ Months · Years of experience : 8-10 years on ITSM tools, 6+ on ServiceNow development · Other Skills : Javascripting, Webservices, SOAP, content management, Jelly (nice to have) · Work Location : Minneapolis, USA Responsibilities / Job Description: § Create and modify ServiceNow platform and IT Service Management applications to meet customer defined needs § Understands technical and functional design requirements related to ServiceNow § Translation of business requirements into functional specifications and involve offshore team for development work (Onsite/Offshore model) § Re-engineer highly complex program components including code generation § Understands the ServiceNow workflow engines § Creates workflow and web prototypes for client engagements § Designs, codes, and tests technical solutions § Responsible for design, development, test and rollout of the following modules and related customization for ServiceNow: - Incident Management - Problem Management - Change Management - Configuration (CMDB) - Knowledge Management - Asset Management - Service Level Management - Service Level Reporting - Service Request Management - IT Governance, Risk and Compliance Management - Reporting § ServiceNow discovery configuration, customization and implementation § Integration with Email, SMS, third party reporting and event monitoring tool § Provide technical leadership within a team of developers or play a key part in big teams § Supporting users and customers of the ServiceNow product, bugfixing, Javascripting, extensive and in-depth application support, providing the best possible customer support. § End-to end responsibility of technical deliverables with Sign-off from the customer § Take decisions independently and interact directly with customers § Conduct workshops/trainings for various modules § Handle multiple priorities, develop and deliver cost/time-effective solutions Skillsets: § Extensive experience implementing ServiceNow modules and platform consulting in the role of architect and developer § Develop and maintain the application architecture for specific business functional areas in compliance with the enterprise architecture § Understands the necessity of and contributes to coding standards § Experience in the management of all phases of the application lifecycle and best practices of software design within a large organization. This includes Design, Installation, Development, Testing (application code and user acceptance), and Deployment. § Experience in designing and implementing ServiceNow Integration solution with Email, SMS, Alerts and other third party tools § Exposure to various business domains and functional areas § Experience in providing technical leadership and ability to manage large teams in offshore /onsite model § Excellent interpersonal and communication skills - both written and oral, and ability to interact with internal / external multiple stake holders § ITSM/ITIL / ServiceNow Admin certification is desirable § Excellent problem solving skills § Skills in ServiceNow, Web Services, SOAP, Java, Javascript, XML, Content Management, HTML We request you to provide the top qualified profiles for this requirement. *Thanks & Regards,* *Saurabh* *IT Recruitment North America* *SAP Consulting, IT Staffing & Direct Hire* *9622 Blackberry Terrace Dr., Spring, TX - 77379* *TEL:| <%7C> (D) 281-954-5503 | (Board) **832-308-0608**| FAX: 281-990-2174* *saur...@e-infionics.com <a...@e-infionics.com> | www.e-infionics.com <http://www.e-infionics.com/> * -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
