Hi,
Currently, I am recruiting candidates for one of my requirement as
mentioned below. If you have a matching profile, please send me the updated
resume along with contact details at the earliest.
*Job Title*
Tier 3 Middleware Support Engineers (Weblogic, Apache)
*Project Location*
St Louis MO
*Duration*
12 months /Contract
* NEED USC/GC/EAD-GC/TN ONLY*
* Skills Required and Job Description:*
*NEED TO BE A NOTCH ABOVE AVERAGE WEBLOGIC ADMIN AND AGAIN MUST HAVE THE
COMMUNICATIONS SKILLS. *
The Service Operations Expert is responsible for ensuring the high
performance and availability of the R&D IT infrastructure according to
agreed upon SLAs. The scope will include providing level 3 support for
critical research platform services, including a large number of business
critical applications in heterogeneous environments. In addition, support
multiple lower environments working closely with the development and
infrastructure teams. The successful candidate will possess excellent
communication, analytical and problem-solving skills, and a good
understanding of middleware technologies.
*Responsibilities include:*
- Provide level 3 availability management by ensuring optimal
performance and availability of the R&D IT landscape.
- Application and middleware performance troubleshooting; and
optimization of technical architecture.
- Utilize enterprise tools to monitor critical R&D applications and
infrastructure components in order to perform detailed performance
analysis, proactive tuning and alerting for E2E business critical workflows.
- Partner with the performance testing and capacity teams to provide
performance and forecast reports on the health and load of critical
business processes to help ensure R&D applications are highly scalable and
the IT landscape has adequate capacity.
- Create and maintain technical support playbooks and SOPs.
- Collaborate with the performance and development teams to identify
performance tuning opportunities.
- Coordination /communication/influence of software development teams to
adhere to continuous performance improvement and enterprise standards.
- Develop and manage internal relationships with leadership teams,
business managers, Global IT and business teams as well as external
relationships with IT vendors and industry peers.
- Work collaboratively across matrix organization to implement solutions
both within R&D IT and with other IT partners.
- Follow global IT processes for incident, change, and problem
management as well as keeping CMDBs and knowledge base evergreen.
- Participate in incident and problem resolution.
*Qualifications*
*Required Skills:*
- Bachelors Degree (preferably in Computer Science, Information Systems
Management or Engineering)
- 5+ years experience 2nd level support with Weblogic and Apache web
servers
- Experience with Java applications performance tuning.
- Experience with Weblogic
- Experience with Oracle Service Bus
- Experience with or administering Apache Tomcat
- Experience analyzing head and thread dumps, and application logs
- Strong interpersonal ,organizational, written, oral communication and
problem solving skills
- Demonstrated success in contributing to a continuous process
improvement environment
- Demonstrated willingness and ability to work in a fast-moving dynamic
team-oriented environment
- Ability to work in a fast paced environment and drive tactical
response issues.
- Experience with Unix batch / shell scripting
- Manage ambiguous situations, strong critical thinking and ability to
be decisive while working cooperatively
- Must be a self starter, collaborate across team boundaries, drive
issues to conclusion and hold others accountable for results
- Must have strong influencing skills
- Must be able to successfully manage small to medium sized projects
- Must be able to follow and adhere to Monsanto policies and procedures
*Desired Skills:*
- Experience with Websphere.
- Experience with Windows.
- Experience with Cloud Foundry.
- Experience with IBM BPM.
- Experience with Application Performance Management (APM) solutions.
- Application development experience (preferably in a DevOps environment)
- Windows Server administration experience.
- Knowledge of relational databases.
- Knowledge of Information Technology Infrastructure Library (ITIL) and
Information Technology Service Management (ITSM) frameworks
- Familiarity with SCRUM or Agile software development methodologies
- Experience with enterprise monitoring and performance tools
- Experience with Windows shell scripting.
- Experience with Linux and Unix operating systems
- Candidates who succeed in this fast-paced dynamic environment excel in
the following competencies:
- *Team Orientation:* Works cooperatively with others: encourages
participation, values the contribution of all team members.
- *Relationships and Networks:* Develops effective relationships
within the team and across TPS; fostering strategic partnerships
inside and
outside the organization to address business needs; building credibility
with the business functions.
- *Results Orientation:* Fosters a sense of urgency, identifies and
overcomes obstacles. Balance the big picture with day-to-day
activities/issues to achieve results while moving in strategic
direction.
- *Communication:* Creates an environment that fosters open, frank
communication. Clearly expresses oneself orally and in writing. Listens
carefully and solicits other opinions. Create new channels of
communication
between IT and other business functions.
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