Hi, Greetings...!!!
*Send resumes to s...@innosoul.com <s...@innosoul.com>* *Tracking Number: TSS-002573 (913590408)* *Release/Build Engineer with ITIL, MS Office/Project, JIRA and project management experience* * Location: Raleigh NC Duration: 12 months* *Required:* 1. Must have prior experience either performing system release/build management tasks or coordinating/managing these types of tasks; 2. Must have working knowledge and experience regarding various aspects of system support processes such as change management, testing cycles, system development and implementation methodologies; 3. Must be highly organized and have the ability to work with SMEs from a wide range of backgrounds in order to implement new releases of NC WIC Crossroads; 4. Good knowledge of project management practices, having the ability to apply project management concepts to a production system release management environment; 5. Knowledge of best practices for Change and Release Management, such as ITIL Change Management and Release Management best practice processes; 6. Coordinate and assist in the development of electronic and written materials for release management proposals, presentations, and status updates; 7. Ability to effectively plan assignments and projects, adjust priorities as needed and work on multiple deliverables at the same time; 8. Have experience working with multiple stakeholders including implementation vendors; 9. Have excellent verbal and written communication skills; 10. Be a team player and promote positive customer service attitude among peers; and 11. Develop and maintain good relationships with customers by listening, understanding, and responding to the needs of the customer. *Preferred:* 1. Proficient use of computer applications such as MS Office and Project in performing work assignments. 2. Understanding of the dynamics of teams including the ability to capitalize on individuals'''' different abilities. 3. Experience working with the JIRA defect tracking system. *Description:* The NC DHHS Project Management Office is seeking a Release Management Coordinator (RMC) for the NC WIC Crossroads System. The WIC Crossroads system, which has been jointly developed by a four state consortium, is transitioning from the implementation phase into the O&M phase. As part of the first year of warranty support, the vendor will provide new releases/ builds of the application to address modifications identified by states utilizing the system. The RMC’s overall responsibility will be ensuring that all new releases/ builds are implemented accurately and timely. Primary responsibilities: • Defining, developing and coordinating release mgmt plans for the implementation of new releases, including modifications and Fix and Maintenance as defined by the NC WIC team. • Leading the coordination of various activities and working with individuals, who will be responsible for defining and implementing new releases, including performing change mgmt, defect reporting and tracking, and User Acceptance Testing (UAT) of all new builds; • Leading meetings designed to schedule and coordinate all upcoming release mgmt tasks and to track the progress already assigned; • Overseeing/supervising the UAT, including tracking time, providing guidance and prioritizing assigned tasks; • Overseeing and performing system defect reporting, including updates into the JIRA defect tracking system, and coordinating with SMEs to prioritize defects for resolution in upcoming releases; • Coordinating activities necessary for the execution of performance and load testing before it may be implemented into production, including escalating results of any tests requiring corrective action; • Contributing towards the change mgmt process as necessary to manage software releases (e.g. maintaining a list of change requests (CRs), determining NC''''s prioritization based on the date needed in production and the testing criteria for each CR); • Coordinating and tracking release mgmt assignments to appropriate stakeholders including program and technical SMEs (e.g., collect input/feedback for CR requirements and UAT); • Tracking progress of scheduled release mgmt activities and identifying risks to determine the overall impact to NC WIC Crossroads and releases; • As needed, assisting with the escalation of production support issues, specifically issues influencing release mgmt; and • Maintaining an electronic system artifacts repository associated with release mgmt. *Thanks & Regards,* Sam Jacob Sr. Recriter innoSoul, Inc. (*10* Years of Service Excellence) NY Minority and Woman Owned Business Enterprise (MWBE) 24 Fairfield Ave, Albany NY 12205 Website: www.innosoul.com Ph: 518-400-0496 Fax: 206-666-1776 email: s...@innosoul.com *GTALK : bhoomesh.recruiter* *( Best way to reach me through Email )* *P* *SAVE PAPER - Please do not print this e-mail unless absolutely necessary.* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
