*Hi*

*Hope you are doing great today*

*Role – Junior Exchange Administrator*

*Location:* *Columbia, MD*
*Duration: 12 months*

*Last Submission Date: 06/09/2016*

The Office of the Chief Technology Officer (OCTO) which the central
technology organization of the District of Columbia Government is seeking a
Senior HelpDesk Technician with Messaging and Directory Services background
in the Citywide Messaging department.



The Junior Exchange Administrator will be responsible for delivering
Microsoft Exchange support to DC Government employees. The ideal candidate
should have at least 5 years of IT enterprise support experience, with 3
years of experience supporting Microsoft Exchange in an enterprise
environment. This candidate should possess a solid working knowledge of
enterprise messaging environments including but not limited to AD, LDAP,
Google Apps, Exchange 2007/2013, Blackberry Enterprise Server, and GOOD for
Enterprise MDM and Air-Watch

*SKILLS SUMMARY*

*1.       **Working knowledge of Microsoft Exchange and Unified Messaging
(Required – 5 years)*

*2.       **Solid understanding of Active Directory (Required – 3 years)*

*3.       **Experience with Quest Active Roles (Highly desired – 3 years)*

*4.       **Experience with Outlook 2007/2008 / 2010 / 2011 / 2013
(Required – 5 years)*

*5.       **Administration of mailboxes and user accounts (Required – 5
years)*

*6.       **Troubleshooting to resolve mail delivery issues (Required – 5
years)*

*7.       **Experience writing and maintaining messaging documentation
(i.e. procedures, processes, standards, and knowledge articles for IT
Support) (Required – 5 years)*

*8.       **Customer Service oriented and ability to communicate
effectively with end-users as well as teammates (Required – 5 years)*

*9.       **Ability to communicate effectively with end-users as well as
teammates (Required – 5 years)*

*10.   **System Administration experience of Microsoft Exchange 2013 and
Blackberry Servers (Required – 5 years)*

*11.   **Administration of Mobile Device Management application (Air WATCH)
(Desired – 5 years)*

*12.   **Strong analytical/problem solving skills** (Required – 5 years)*

*13.   **Troubleshoot OWA issue, Outlook Anywhere issue, ActiveSync issue
(Required – 5 years)*







Regards

*Himanshu*

978-558-4666 x 104

*[email protected]* <[email protected]>

*TekNavigators LLC*

*100 Cummings Center, Suite 207 P, Beverly, MA 01915*

*www.*teknavigators.com



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