On Jun 7, 2005, at 9:00 AM, Matt Fretwell wrote:
Bart Silverstrim wrote:
If he already did and hadn't gotten feedback, maybe there could be
some
people who would coordinate some form of feedback system on whether a
sample is in the works or in the queue or something like that or an
automated sig-maker system could be worked on as a project. If the
things he is asking be included in the malware detection code isn't
going to do it because the developers have vetoed it, then tell him.
Give people blood, and they will still find some reason to complain.
Welcome to the world of the sysadmin. Or developer. Or anything else
that involves users. Or people.
We just have to adapt our philosophy in life so we don't get ulcers or
have a stroke.
Don't just insult the guy. Geez. :-(
Courtesy first, I do have to agree with you on that. Pandering,
however,
is a very different thing.
Bottom line: this could have been handled better. They guy could have
ended up helping out in the future or contributing to the betterment of
the project. Certainly he was (is?) using ClamAV, helping with the
number of deployments out there and is another potential tester or bug
reporter, shown by the fact that he was trying to give feedback to the
group when he was told to screw off.
Not advocating pandering. Just showing respect to other people and
giving them an opportunity to show themselves to be jackasses before
being treated as one. This guy didn't get that chance and I think that
some people probably do owe him a bit of an apology for the incendiary
responses they sent to him for making a mistake. Because so many
people (including, most likely, the OP at this point) is in full
defensive-asbestos-underwear-flamefest mode, the apologies probably
aren't going to come for awhile, if ever...despite the fact that it
would make the people apologizing look like the more honorable out of
this mini-debacle. But oh well. Cest la vie, que sera sera, and the
status quo of the list continues onwards. God, I LOVE THE INTERNET!!
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