Tilman is correct. Thank you. Reindl, it is not productive, nor helpful on an Open Source product to berate people like that. That does not foster a sense of community, and helps no one. We can't expect people to come here and ask for help and work out the problems with our answers and suggestions unless this is a warm and welcoming community. That's what it needs to be.
-- Joel Esler | Talos: Manager | jes...@cisco.com<mailto:jes...@cisco.com> On Mar 8, 2018, at 4:08 AM, Tilman Schmidt <tschm...@cardtech.de<mailto:tschm...@cardtech.de>> wrote: What definitely isn't fine is this endless griping about how people should phrase their questions differently, know more than they do, have read this and that (blindly assuming that they hadn't) and so on which contributes exactly nothing to a solution. What isn't fine either is rude language. Joel's reaction was the appropriate one: neither jumping to conclusions nor berating the person seeking help, but cleary and politely asking for the missing information. Sorry for contributing to the flamewar but I have observed this long enough now to run out of patience. Am 08.03.2018 um 01:08 schrieb Reindl Harald: Am 07.03.2018 um 22:10 schrieb Joel Esler (jesler): Which is perfectly fine. The mailing lists are the correct place for people to ask for help. Should people read the archives? Yes. Should people read FAQs? Yes. But largely, they won't. So we need to help our community. nothing is perfectly fine - they should quote the damned message they are talking about in the initial post "understanding the issue with the warning being logged by freshclam" without mentioning said message is a joke http://www.catb.org/esr/faqs/smart-questions.html#beprecise On Mar 7, 2018, at 2:05 PM, Reindl Harald <h.rei...@thelounge.net<mailto:h.rei...@thelounge.net>> wrote: if only the OP would have taken time to mention the exact message unasked in his original post - i love people starting with "I just subscribed to the list in the hopes of understanding the issue with the warning being logged by freshclam" _______________________________________________ clamav-users mailing list clamav-users@lists.clamav.net<mailto:clamav-users@lists.clamav.net> http://lists.clamav.net/cgi-bin/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml _______________________________________________ clamav-users mailing list clamav-users@lists.clamav.net http://lists.clamav.net/cgi-bin/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
