> On Jul 26, 2021, at 6:02 PM, Markus Egg via clamav-users 
> <clamav-users@lists.clamav.net> wrote:
> 
> I had that problem with "Incremental update failed, trying to download 
> main.cvd" also in
> version 0.103.2 of clamav on Ubuntu 18.04 .
> 
> So I waited and updated with the hope that 0.103.3 would solve it.
> But still that error is there.
> So I simply cleaned /var/lib/clamav (moved the content to another directory) 
> and now I get the message:
> 
> "This means that you have been rate limited by the CDN"
> 
> Why that?
> Simply because I tried to update several times previously and got no exact 
> information, why my update failed?
> 
> Tried after approx 5 min and got the message:
> "You are still on cool-down until after: 2021-07-27 03:42:35"
> which means more than 24hrs!!
> 
> Why didn't I get that error message about "This means that you have been rate 
> limited by the CDN"
> with version 0.103.2 and some information about how long this "cooldown" was 
> in the beginning.
> 
> This missing error message in 0.103.2 and 0.103.3 is surely a bug that causes 
> uninformed users enlarging their "cooldown"
> phase without knowing it.

The cooldown is 24 hours from the last time you violated the rate limit.

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