On 09.09.22 12:29, Marc wrote:
What about doing some sort of IQ test before users subscribe something like
2+2=?
On Sep 9, 2022, at 12:40 PM, Matus UHLAR - fantomas <uh...@fantomas.sk> wrote:
making unsubscribe easier would spare us from solving problems like these.
unfortunately, subscribing is often easaier than unsubscribing which is not
good.
On 12.09.22 09:41, Joel Esler via clamav-users wrote:
Subscribing and unsubscribing is the same amount of steps, from the same
webpage. I don’t understand why people are able to join a technical
command line driven antivirus client email list, but can’t remove
themselves.
neither do I - I can only guess
- they forgot they subscribed once their problem was solved
- they inherited someone other's e-mail address
- their spam filter blocked unsubscribe confirmation request
however:
when I followed the bottom-most message, I've had to click two times, enter
my e-mail and click "unsubscribe" again. That's too much expecially for 2nd
case
- putting information about "unsubscribe" in addition to "subscribe" to
https://docs.clamav.net/#mailing-lists-and-chat
and
https://www.clamav.net/contact.html#ml
- pointing to the latter link from e-mail
- highlighting the info that unsubscription must be explicitly confirmed and
that spam folder should be checked for confirmation e-mail if it doesn't
arrive
they could make it easier to unsubscribe.
--
Matus UHLAR - fantomas, uh...@fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
Fighting for peace is like fucking for virginity...
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