Something gives me the feeling 4.1.3 was not quite ready for prime time.

Michael Stanclift
Network Analyst
Rockhurst University

Conway Hall, Office 415
1100 Rockhurst Road
Kansas City, Missouri 64110
(816) 501-4231

-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Kenny
Sent: Tuesday, January 08, 2008 7:46 AM
To: [email protected]
Subject: Re: Mac & CCA 4.1.3, a permissions issue

I can verify that the 4.1.3 agent has also screwed up the permissions  
to my /Applications directory.

I will file a bug report with Cisco on this issue.  In the meantime  
you can do the following as a workaround:

- Open Applications -> Utilities -> Disk Utility
- Select the partition Mac OS is installed on
- Click the "Repair Disk Permissions" button

Hope that helps,

Eric J. Kenny
Network Analyst
Marist College
3399 North Rd.
Poughkeepsie, NY 12601
845.575.3820


On Jan 8, 2008, at 1:05 AM, Cat Hoffman wrote:

> Hi all, one of my students emailed me with the following issue. Has  
> anyone else experienced anything like this? I'm not much of a Mac  
> person so I'm not sure all of the implications / work arounds, so I  
> figured I'd email you all for some insight. Thanks!
>
> The message I was sent:
> ----------------------------------------------
> "The new cca is causing problems with installing on OS X. Leopard  
> is effected the most.
>
> Basically what happens, is the CCA installer changes permissions  
> for the CCA app, and the Applications folder. The owner get's set  
> to "_Unknown" with read/write access, group is set to "Unknown",  
> and others are only allowed read access. This prevents the system  
> from making any needed changes to the Applications folder.
>
> In Tiger and earlier, this can easily be fixed by manually changing  
> the owner and group in the get info box, to System(owner) and Admin 
> (group).
>
> In Leopard however, this cannot be done. The get info box does not  
> allow the removal _Unknown or Unknown. When adding a new user/ 
> permission the Finder crashes.
>
> I haven't looked into the cca installer enough to see what it  
> installs, so I don't know any "quick fixes." It should be possible  
> to fix the permissions via the Terminal, but I don't know the  
> correct commands yet.
> "
> ------------------------------------------------
>
> Thoughts? Thanks,
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Cat Hoffman
> Network Infrastructure & Security Engineer
> Office of Information Technology
> Valparaiso University
> 1700 Chapel Drive, B13 Kretzmann Hall
> Valparaiso, IN, 46383
> Phone: (219) 464-6101
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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