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That bug says that it was first found in 4.1(3.0) and is fixed in 4.1(3). Are there two 4.1(3) variants released? Bruce Osborne Liberty University From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Prem Ananthakrishnan (prananth) Sent: Tuesday, January 08, 2008 5:35 PM To: [email protected] Subject: Re: [CLEANACCESS] CCA Upgrade Issue from 4.1.2.0 to 4.1.2.1 (No CCA icon in system tray, only runs as process) Hi Dennis, This is a known issue that is fixed in 4.1.3. CSCsl35584 Regards Prem ________________________________ From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Dennis Xu Sent: Tuesday, January 08, 2008 12:51 PM To: [email protected] Subject: CCA Upgrade Issue from 4.1.2.0 to 4.1.2.1 (No CCA icon in system tray, only runs as process) We upgraded CAM/CAS servers from 4.1.2.0 to 4.1.2.1 and found the following issue on several Vista 32 bit machines: After updating to the CCA version 4.1.2.1, the CCA tray icon doesn't appear in Vista and so won't logon to the network. What's odd is that the process is running, but the tray icon does not appear. After killing the process and re-starting CCA, it seems to work fine. A (temporary, at least) workaround is to remove CCA from the windows startup folder and ask the client to simply double-click on the Cisco Clean Access Agent icon. If we uninstall the CCA 4.1.2.1 and install 4.1.2.0 on the client computers, everything works fine. After re-install 4.1.2.1 again, everything returned back - CCA 4.1.2.1 was not loaded in the tray anymore, only as a process. Anyone experienced this issue before? Thanks! Dennis Xu Network Analyst(CCS) University of Guelph 5198244120 x 56217
