Our policy since we've used the NAC has been to enforce the use of McAfee Enterprise that we provide. It limits the amount of support we have to provide to students. On occasion I get calls or face-to-face's from frustrated parents or students who are upset about having their recently purchased AV replaced. My only consolation to them is that our enterprise version of McAfee is probably better then the home user version they had installed and is free for their entire time they're at Rockhurst.
We also have some awareness within our admissions department (their operations director used to work at our Help Desk) and I seem to remember them telling students that it's a service we provide and not to buy it with a new laptop, etc. I have been considering opening support to Symantec AV (not Norton) for limited use. A lot of our MBA and other professional students commonly bring their laptops from work and while we can usually convince their departments to install the CCA agent they for the most part will not allow their SAV installs to be removed. For general student use though, if they can uninstall their current AV, they will if they want access. Michael Stanclift Network Analyst Rockhurst University Conway Hall, Office 415 1100 Rockhurst Road Kansas City, Missouri 64110 (816) 501-4231 From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Riegert, Timothy J. Sent: Monday, April 14, 2008 12:40 PM To: [email protected] Subject: Host Security Policy - deciding which clients to support We've been developing our host security policy for NAC and were just wondering what AV clients and anti-spyware clients some other organizations chose to support. All faculty/staff/students can use a university-provided McAffee client, but we didn't know if we should support some of the other clients. Obviously, the more clients we choose to support, the more administration and potential problems we must deal with on our side. Are other organizations limiting the number of AV clients that they are supporting? If so, how did you go about choosing which AV clients to support? How many AV clients are you supporting? Are some AV clients leading to more headaches than others? Did you receive criticism for not supporting AV clients that were already purchased by students? Any recommendations are greatly appreciated. Thanks in advance for your input. -Tim
