Gosh, I don't remember the specifics of what I did, and I didn't get the 'too 
short' message, but I distinctly remember that when we got a cert from DigiCert 
not too long ago, I had to put (I think) the certificate itself and the 
intermediate authority in one file together, then upload. It was something 
goofy like that.

Justin Howell
Telecommunications Network Technician
Solano Community College

From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On 
Behalf Of Daniel Sichel
Sent: Tuesday, June 24, 2008 8:11 AM
To: [email protected]
Subject: Re: CLEANACCESS Digest - 18 Jun 2008 to 23 Jun 2008 (#2008-105)


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I'm trying to renew the certificates on my servers and managers (a 
high-availability pair). I've tried exporting the CSR and had our manager 
attempt to import them into Thawte to update but we receive an error saying 
that the CSR is "too short". Has anyone had any luck getting these certified? I 
know it's doable - I've done it once before - but I'm lost and Cisco is no 
help. Any ideas? I do know to use the same certificate on both managers but 
beyond that it's all for naught.

<end clip>

This is probably no help whatsoever, but we have exported cert requests to our 
self signing root certificate server (we use a mixture of Verisign and in house 
certs), created the request, got the cert and imported it with no issues. I 
haven't done anything special that I know of except we made a certificate 
template for clean access that included code signing (we are having a stub 
installer issue). Our cert server is Windows 2003 R2 Enterprise.

Daniel Sichel, CCNP, MCSE,MCSA,MCTS (Windows 2008)

Network Engineer

Ponderosa Telephone (559) 868-6367

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