Hi Cesar -

This may not be the answer to your question but we've had problems with
our CASes where, after rebooting them, they will not be pingable or
reconnect to the network. The solution, as discovered by me after an all
nighter where I rebuild one CAS twice, was to clear the ARP cache on the
6500 switch they were attached to. Apparently there's a known bug where
CASes using Virtual Gateways will have this problem. Now whenever I
bring down a CAS I always clear the ARP cache on the switch to get it
back running. Once running, the issue will not return.

Just thought this might help.

- Sean

----

Sean Hennessey

Networking and Information Security Systems Administrator

The University of Portland


-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Cesar A Nau
Sent: Thursday, August 21, 2008 10:13 AM
To: [email protected]
Subject: Cannot access Clean Access Server after reinstalling software
from CD

Hello all,

I've just recently encountered a problem while setting up a pair of
Clean
Access servers.  After installing via CD and configuring  each server, I
am
unable to communicate to the servers via eth0 (NIC1).  I've cleanly
installed CCA v4.1.3.1 of the software now on 4 different hp Proliant
GL360
servers, and they all experience the same issue.  I cannot ping the
server
via eth0.  If I connect the servers via eth1 (NIC2), I am able to ping
them.

The odd thing is that all 4 servers have been used previously in
production
with CCA, and I never had this problem with any of these servers before.
It is almost as if eth0 is disabled.  I have tried ifconfig eth0 up /
down
/ and up again to no avail.

I stopped by Cisco's discussion forums and noticed that a couple of
individuals have experienced this problem before, but I was not able to
find a solution.

If anyone can help me resolve this issue, I would greatly appreciate it.

Cesar A. Nau
Help Desk Manager
Fordham University / Fordham IT
718.817.4598
[EMAIL PROTECTED]
www.fordham.edu/ITHelp

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