If you have L2 Strict mode enabled on your CAS, and the agent cannot detect your Mac address (or if you are actually behind an L3 hop) then you will see the access blocked message.

This has become a problem with the 4.1.6 agent with Vista but I have not seen it with 4.1.3.2.

Nate

Isabelle Graham wrote:
We have a few people who are getting the error "access to network is blocked by the administrator" when trying to log in to the agent in Windows. So far as we can tell they should pass the checks and be allowed in, but this error is persistent (removing the agent and re-installing doesn't help).
Has anyone seen this before? Is there a known fix?

CAM 4.1.2.1
Agent 4.1.3.2

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