I think the problem is the older version.
I seem to remember stumbling across this a year and a half ago, but never
really pursued it, since only 3 people in our organization had they're My
Documents redirected.

Mike

On Thu, Sep 18, 2008 at 10:14 AM, Don Click <[EMAIL PROTECTED]>wrote:

> Im sure this was answered a long time ago, but I just resurfaced for us.
>
> We have users that are running an older version of the Clean Access agent,
> and are trying to upgrade to 4.1.6. The issue is that our server/AD guys
> have a group policy that automatically re-directs the "My Documents" folders
> to a network share. The install is breaking at that point.
>
> Is there anything I can tell my users to do that will allow the install of
> the agent when they are NOT connected to the network?  This is just
> happening to laptops that have been on the domain (while at work) then they
> take it home.
>
> Thanks!
>

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