I don't think it's a Cisco issue either, I'd just like to see it become 
integrated into Cisco default ACL listing since it has changed.  Their current 
list is not complete now that is all.

I find it strange that if I enter a72-246-94-51.deploy.akamaitechnologies.com 
in the Host Policy for the role it doesn't work but if I enter the IP Address 
in the IP Policy  it does works.  Either way I got it working again, but 
thought I'd put it out there that I came across this issue in case someone else 
started seeing this as well.

Thanks for getting back to me.

Brian


From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Bill Eben
Sent: Monday, March 16, 2009 12:09 PM
To: [email protected]
Subject: Re: McAfee Update Failing

I don't believe this is a Cisco issue. The McAfee Agent (Common Framework) 
needs to be at least version 3.6.0. We had many students running VirusScan 
Enterprise 8.0i and had Common Framework version 3.5.5. Version 3.5.5 
officially reached end-of-life on 12/31/2008, but we didn't start seeing 
massive problems until around Feb 1st.

<http://www.mcafee.com/us/enterprise/support/customer_service/end_life.html>
<https://kc.mcafee.com/corporate/index?page=content&id=KB60060>

Compounding the problem is that when an update is run, McAfee simply reports 
"Update finished". It doesn't explicitly tell you the update never happened.

Our university no longer has an agreement with McAfee, so I haven't actually 
downloaded the latest patch (w/version 3.6.0) to test. We've been removing 
McAfee and installing Sophos (our current vendor) for those affected students.

Bill
--
Bill Eben
Coordinator, Residential Computing
Kutztown University
610.683.4974
[email protected]<mailto:[email protected]>

On Mar 16, 2009, at 10:53 AM, Brian Beausoleil wrote:


Greetings everyone!

Over the past few weeks our trouble tickets have increased for the AV Update 
requirement.  The common cause is that McAfee Enterprise is failing to 
automatically update.  Our workers have been updating McAfee manually, but it 
is becoming repetitive now.  I began looking into our User Role policies, and 
what sites the auto-date service was using.  A simple netstat reveals that the 
McAfee Update utility is no longer pointing to nai.com but rather 
toa<ipaddress>.deploy.akamaitechnologies.com.  I notice the ip address changes, 
and an nslookup on the servers by name are returning errors "** server can't 
find a72-246-94-51.deploy.akamaitechnologies.com: NXDOMAIN".  Has anyone else 
seen this? What are you doing to combat this issue?  The best I can do for now 
is add 72.246.94.0/24 to ports 21 and 80 to my temporary role until a solution 
is found by Cisco that is more dynamic/automatic.

Thanks in advance...
Brian


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