The AVG Virus Database 270.11.41/2040 should now resolve this issue. Regards, -dany
On 4/1/09 4:57 PM, "Rob Crockett" <[email protected]> wrote: > We to are seeing this issue on a handful of PCs. Disabling resident > shield, then adding the exception and then re enabling resident shield > does work. Anyone have any inside information as to when AVG will be > fixing their definition file? The April 1st virus definition files > appear to continue to detect Clean Access as a Trojan. > > Thanks, > > Rob Crockett > Network Administrator > IT Services > Ouachita Baptist University > http://www.obu.edu/ITS > > -----Original Message----- > From: Cisco Clean Access Users and Administrators > [mailto:[email protected]] On Behalf Of Straw, Steve > Sent: Tuesday, March 31, 2009 3:03 PM > To: [email protected] > Subject: Re: AVG latest sigs misidentify CCAAgentLauncher executable > > Disable resident shield. Restore the file from the virus vault. Create > an exception for the file. Re-enable resident shield. OR This can be > done with the network edition from the AVG admin server console and > pushed to any clients configured to use it. > > Steve Straw > Network Services Manager > Lynchburg College > > > -----Original Message----- > From: Cisco Clean Access Users and Administrators > [mailto:[email protected]] On Behalf Of Isabelle Graham > Sent: Tuesday, March 31, 2009 3:53 PM > To: [email protected] > Subject: Re: AVG latest sigs misidentify CCAAgentLauncher executable > > We've seen this here as well. Leaving the file in Virus Vault will > prevent CCA from starting up > automatically at boot (CCAAgentLauncher.exe is the file called by the > link in the Startup folder of > the Start menu), but does not seem to impact running in manually. > > -- > Isabelle Graham > Information Security > American University > > Miller, Paul wrote: >> Yes, we have the same problem here. >> >> >> >> Paul Miller >> >> Network Administrator >> >> Dominican University >> >> >> >> From: Cisco Clean Access Users and Administrators >> [mailto:[email protected]] On Behalf Of Straw, Steve >> Sent: Tuesday, March 31, 2009 2:30 PM >> To: [email protected] >> Subject: AVG latest sigs misidentify CCAAgentLauncher executable >> >> >> >> Anybody else seeing AVG v8.x and 7.5 misidentifying the file >> CCAAgentLauncher.exe as a virus? It looks as though today's signature >> updates to AVG have the Resident Shield program detecting this exe as > a >> threat. Restoring it from the virus vault and making an exception for >> the file seem to be the work around of the moment. >> >> >> >> Steve Straw >> >> Network Services Manager >> >> Lynchburg College >> >> >> >>
