Hey Chris, There is a registry key that has to be set to enable the WU window to stay on time of the CCA window. It's in the CAM Install and Config Guide, Appendix C.
Location:HKLM\Software\Cisco\Clean Access Agent\ RegKey (DWORD): KeepWSUSOnTop Default Value: 0 Valid: 0,1 0 = Default behavior, WSUS window is not forced on top. 1 = WSUS Window always appears on top of other windows. Hope that helps! --Jeremy On Thu, Apr 9, 2009 at 10:25, Herron, Chris <[email protected]> wrote: > Hi Everyone, > > I have an issue with the CCA Agent UI and Windows Update Agent UI. Here's > what happens when a test endpoint is missing a required Windows patch as per > WSUS. CCA Agent detects missing patch and displays the timer page. > Click the "Next" button and the CCA Agent UI displays the failed requirement. > Click on "Update" and CCA Agent begins the Windows Update Agent process. > Problem: The WU Agent UI is hidden behind the CCA Agent UI. WU Agent > requires the user to click on a "Close" button to complete. The CCA Agent is > waiting for the WU Agent to close. Unless the user somehow notices the > Windows Agent UI hidden behind the CCA Agent UI they're stuck and will never > finish remediation. > > I spent about 200 hours with TAC last year identifying and fixing this issue > in the CCA Agent 4.1.2.1. CCA Agent 4.1.6.0 was the first production version > to include the fix for this UI issue. It appears they didn't incorporate the > fix into the latest version of the agent. Or perhaps there is a way around > this I've not found. > > Has anyone else experienced this issue and found a work around...??? > > Info: > CCA Agent version 4.5 > WU Agent 3.0 > Windows XP SP3 > CCA CAS & CAM version 4.1.2.1 > > Best Regards, > Chris Herron > [email protected] >
