Problem with VLAN profiles in L3 OOB

[Isabelle Graham]

We are transitioning to L3 OOB (CAM 4.1.2.1, Agent 4.1.8) and have run 
into a problem with the VLAN profiles. If we set a user role to use a 
VLAN name instead of a VLAN number, login generates the following error:
"OOB Error:failed to find Access VLAN ID after Role VLAN ID not found, 
switch [switch IP] port [client port number]. Please contact your 
network administrator."
I haven't had any luck finding an answer in the documentation thus far. 
Has anyone run into this problem before? I'm assuming there's some 
config missing on the switch on elsewhere in CCA, but it's not clear what.

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Isabelle Graham
Information Security
American University