Re: No agent log in pop up

[Mike Diggins]

If you haven't done so already, you might want to enable the Heart Beat 
Timer (User Management - User Roles, Schedule, Heartbeat Timer) or lower 
the timeout if it's already enabled. It helps ensure that clients that "go 
away", get logged out quickly. I have it set to 10 minutes. I find it 
essential in a wireless environment.

-Mike

On Wed, 26 Aug 2009, Tom Stachowiak wrote:

Thank you for pointing out common fixes for this issue, I just had one
come in my office, did a release/renew agent popped right up.

Tom Stachowiak
D'Youville College
Computer Support Tech