On Sep 9, 2009, at 2:26 PM, David Pifer wrote:
This has probably already been discussed. What versions of CCA will
or will not Windows 7?
We are in the test deployment stage for rolling it out to the
students and staff.
David L. Pifer - N9YNF - CCNA
TIS Network Engineering Services
Indiana State University, Office of Information Technology
210 N. 7th St., Rankin Hall R044, Terre Haute, IN 47809
812.237.2923 office 812.237.4361 fax
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David,
We had a conference call with Cisco on August 28 to address (in
(particular) the CCA Agent's v4.6/4.6.1 incompatibility with Snow
Leopard (Mac OS X 10.6) and Windows 7. Per Cisco reps, official
support for Snow Leopard and Windows 7 will occur with the release of
CCA Agent 4.7/4.7.1. Per our Cisco reps, their believe CCA Agent
4.7/4.7.1 will be released in Q1 CY (Calendar Year) 2010.
Welcome to the white-list world of Cisco!
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Aaron T. Davis
Call Center Supervisor
CISS Computer Help Desk
Illinois State University
Direct: 309-438-5777
Support: 309-438-4357