Looking into more problematic machines, I noticed that even MCE 2005 machines were failing the check. 973768 installs correctly but still fails the check. I looked around the registry and the key that CCA looks for (HKLM/Software/Microsoft/Updates/Windows XP/SP4/KB973768) is not present but the update puts the key in HKLM/Software/Microsoft/Updates/Windows XP/SP3/KB973768 I have not had to create that fake file so I am wondering why our situation is different. We are running 4.1.3.2 agent.
-----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Mike Hanson Sent: Monday, September 14, 2009 2:50 PM To: [email protected] Subject: Re: XP Media Center Checks Tom, We have had around 5 Media Center machines fail Clean Access checks. All of them were looking for this file " c:\windows\syswow64\kernel32.dll exists" . To get around the failure we manually add that fake file and it passes the check. I agree, there is a problem with the Clean Access OS fingerprint. Mike Hanson Network Security Manager The College of St. Scholastica Duluth, MN 55811 (218)-723-7097 [email protected] >>> Tom Stachowiak<[email protected]> 9/14/2009 1:37 PM >>> I have seen three machines just today suffering from this. First one I tried manually installing the kb hotfix but it did not fix the issue. The original media center 2002 does not need it any newer 2003 and 4 get upgraded to media center 2005 when you install XP sp 2. They need to update the os fingerprint?
