I've seen the same thing happen on both Windows XP and Vista. I'd also like to know why, as it happens only infrequently. We use Verisign certificates and I believe have the appropriate Verisign hosts open so the client can do the CRL check, regardless of what Role it's in. In my case I have seen it where clicking Yes at the prompt doesn't get past the message though.

CAM/CAS 4.1.6 Agent 4.1.10

-Mike

On Tue, 27 Oct 2009, Aaron Abitia wrote:

Hello folks,

I have a Windows machine running XP Pro/Home that is getting a message
intermittently when logging in.  The message displays after the Agent pops
up and the user hits "enter" to login.  It is, "Revocation information for
the security certificate for this site is not available.  Do you want to
proceed?"  If the user hits "yes", then go on as normal with the login and
can get on the network.  If the user hits "view certificate", they can view
the certificate information from our CCA server and has the option to hit a
button to "install certificate", which they did only most recently, then
they can get on the network as well.  At no time has the user not been able
to get on the network. We have valid certs installed, and this message
doesn't happen everytime, only sometimes.  Just trying to ascertain what the
message means and why it happens when it does...I know that the Agent uses
cert information from installed browsers on a machine, but why does this
message come up on this machine and not all the others, is the question.
Why did the user get asked this one time and not all the other times that
they logged in?  It seems to come and go.  Cisco has provided me info on how
to make it go away, so that part is fine, but I'm looking for the "why"
part.  Many thanks for any insight.


--
Aaron Abitia
Network Analyst
Network Administration, ITS
Cal Poly State University
Tel: 805.756.1295

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