>Hello folks,
>
>I have a Windows machine running XP Pro/Home that is getting a message
>intermittently when logging in.  The message displays after the Agent
pops
>up and the user hits "enter" to login.  It is, "Revocation information
for
>the security certificate for this site is not available.  Do you want
to
>proceed?"  If the user hits "yes", then go on as normal with the login
and
>can get on the network.  If the user hits "view certificate", they can
view
>the certificate information from our CCA server and has the option to
hit a
>button to "install certificate", which they did only most recently,
then
>they can get on the network as well.  At no time has the user not been
able
>to get on the network. We have valid certs installed, and this message
>doesn't happen everytime, only sometimes.  Just trying to ascertain
what the
>message means and why it happens when it does...I know that the Agent
uses
>cert information from installed browsers on a machine, but why does
this
>message come up on this machine and not all the others, is the
question.
>Why did the user get asked this one time and not all the other times
that
>they logged in?  It seems to come and go.  Cisco has provided me info
on how
>to make it go away, so that part is fine, but I'm looking for the "why"
>part.  Many thanks for any insight.
>

If you are using Windows Server(s) for your trusted root cert server, go
to the manager and tell it to publish revocation information. I had this
exact issue and nobody could log in. For some reason the windows
revocation publication stops from time to time.

Dan Sichel
Ponderosa Telephone

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