Would anyone running a 4.1.6 CAM/CAS along with the 4.1.10 agent shoot
me a copy of a SUCCESSFUL login report from a Windows XP Professional 32
bit computer please? I want to see what checks are normally failing.
-Mike
On 05/01/2010 2:38 PM, Mike Diggins wrote:
It appeared all of my Windows XP users were being blocked because the
Windows Update check (cisco checks) failed. I have the requirement
turned off right now. It's not clear if the failure was the result of
one of the two reported failures, or something else. I've given Cisco
the debug log from a failure. Hopefully they can figure it out, although
it appears no one else is having this problem but me.
I HATE this product!
-Mike
On 05/01/2010 10:32 AM, Kurt Huenemann wrote:
Mike,
I see that our XP clients also "fail" these 2 checks, but those failures
do not prevent them from passing the overall Windows_Update_Requirement.
Given the if/and/or logic of these requirements, it can be perfectly
okay to "fail" some individual checks, as long as the overall
requirement is being met.
Are your users being denied access because of these 2 items? That would
be different from what I'm seeing here.
HTH.
Kurt
Mike Diggins wrote:
I'm running CCA 4.1.6 CAM/CAS with the 4.1.10 Agent. This morning I
updated to the latest Cisco Checks, as I normally do once a month.
After doing so most (possibly ALL) of my Windows XP users are failing
the Windows Update check. Vista doesn't seem to be affected.
Failed Checks list two, one of which seems to be XP 64 Bit related,
which I'm not running. The other relates to the file JScript.dll. It
seems to be looking for V5.9, but all my test XP systems are V5.8, and
Windows Update reports the systems are fully patched. Furthermore,
this same failed checked was reported before I updated, but the system
passed the check despite that!? I've opened a case with Cisco, but
just wondered if anyone else is seeing this?
User: diggins Operating System: Windows XP Pro/Home Agent Version:
4.1.10.0 Agent Type: Windows Agent
System Name: PC128671511049 System Domain: n/a
System User: Administrator User Domain: PC128671511049
1. Supported Antivirus Software NOT installed (Optional)
* Passed Checks:
av_inst_ANY_vendor
* Failed Checks:
* Not executed Checks:
* Description:
2. Antivirus Definintions older than 30 days (Optional)
* Passed Checks:
mac_TrendMicro_Installed
* Failed Checks:
av_def_ANY, Antivirus Check [Any supported AV software up to date] see
Client AV Info for details
* Not executed Checks:
* Description:
3. Install Microsoft Windows Updates (Mandatory)
* Passed Checks:
pc_Windows-XP-SP3
pc_XP_KB956844_MS09-046
pc_Windows-JScript-ver5_6
pc_XP_KB969947_MS09-065
pc_XP_KB971961_MS09-045_JS58
* Failed Checks:
pc_XP64, File Check [c:\windows\syswow64\kernel32.dll exists ]
pc_Windows-JScript-ver5_9, File Check [$SYSTEM_32\Jscript.dll later
than 5.9.0.0]
* Not executed Checks:
pc_KB952954_MS08-046_XP_SP3
pc_KB952954_MS08-046_XP_SP2
pc_Windows-XP-SP2-int
pc_XP_KB958869_MS09-062
pc_XP_KB971557_MS09-038
pc_Windows-XP-SP2
pc_KB958644_MS08-067_XP_SP3
pc_KB958644_MS08-067_XP_SP2
pc_XP_KB973525_MS09-055
pc_MSXML3_MS08-069_XP
pc_KB971633_MS09-028_XP
pc_XP_KB973507_MS09-037
pc_KB923789_MS06-069_XP_SP2
pc_IE8_0
pc_KB938127_MS07-050_XP_SP2_IE7_V2
pc_KB956802_MS08-071_XP
pc_IE7_0
pc_KB958687_MS09-001_XP
pc_KB961371_MS09-029_XP
pc_KB961371_v2_MS09-029_XP
pc_IE6_0
pc_Flash_6r79_Registered_LC
pc_Flash_6_0_79
pc_Flash_6r79_Registered_UC
pc_KB938127_MS07-050_XP_SP2_IE7
pc_KB960803_MS09-013_XP
pc_Windows-XP-SP3-int
pc_XP_MCE_KB973768_MS09-037
pc_XP_KB971961_MS09-045_JS57
pc_XP_KB971961_MS09-045_JS56
pc_XP_KB976325_MS09-072_IE8
pc_XP_KB976325_MS09-072_IE7
pc_XP_KB976325_MS09-072_IE6
pc_XP_KB973869_MS09-037
* Description:
-Mike
