We had the user take their machine while we worked with Cisco and they
happened to upgrade their system to Windows 7 so we were not able to
test the suggested fix sadly. Other than that one machine we have not
seen anymore reported.
Dan Taube
Call Center Supervisor :: Associate IT Support
University Computer Help Desk :: Illinois State University
309-438-8985 [direct] :: 309-438-4357 [support]
[email protected]
On 2/19/2010 9:44 AM, Mike Diggins wrote:
Thanks. Did the suggestions in the link fix your problem?
-Mike
On 19/02/2010 9:21 AM, Dan Taube wrote:
I had seen this issue with a Windows 7 machine as well at the start of
this semester using the 4.7.1 agent installer. After opening a TAC I
shortly received the response of:
"The error you are seeing is an Microsoft error, below Microsoft link
gives more insight into the this http://support.microsoft.com/kb/970652";
Dan Taube
Call Center Supervisor :: Associate IT Support
University Computer Help Desk :: Illinois State University
309-438-8985 [direct] :: 309-438-4357 [support]
[email protected]
Mike Diggins wrote:
I have one Windows 7 Home Premium 64 bit computer, belonging to a
student, that refuses to successfully install the latest 4.7.2.10
Agent. The installer proceeds normally until it gets to "Starting
Service", and then it aborts with the message attached. Has anyone
seen this before?
-Mike
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