We are running 4.7.2 on our servers and clients and have the same issue.  I
don't think upgrading will fix it currently.



On Thu, Mar 18, 2010 at 1:54 PM, Tony Cruze <[email protected]> wrote:

> Hey folks!
>
> Comcast ISP provides it's customers anti virus software for home use.
> Comcast is now transitioning from McAfee to Norton Security Suite, it
> appears to be a version of Norton 360 (Symantec Corporation) 3.x.
>
> Several of our remote network access, via VPN, users have un-installed
> McAfee, installed Norton and are now unable to get through Clean Access
> posturing. Clean Access does not recognize the new Norton version of anti
> virus.
>
> Our Clean Access server software is version 4.1.3.1.  The remote users
> have reported using client versions 4.1.8.0 and 4.7.2.10 unsuccessfully.
>
> We have an open Cisco TAC SR.
>
> Anyone else experiencing this issue?  Any comments and/or suggestions
> would be greatly appreciated.
>
> Thanks,
> Tony
>

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