I should also mention that most of the affected are running Windows Vista 64-bit.
--Homer Manila, CISSP Information Security Engineer Office of Information Technology American University 202-885-2209 * AU IT will never ask for your password via e-mail. * Don't share your password with anyone! From: Homer Manila <[email protected]> To: [email protected] Date: 08/11/2010 11:35 AM Subject: Windows users unable to authenticate even with updated, supported AV Sent by: Cisco Clean Access Users and Administrators <[email protected]> Just wondering if anyone else is experiencing something similar: Many of our users are unable to authenticate thru CCA/NAC even after installing newest available versions of our licensed AV (Symantec Endpoint Protection 11), which should be supported. Many of them are also receiving remediation errors that AV Definitions are out of date, even if they are up-to-date. Clicking the repair button does not help. I should probably also mention that CCA is configured to update every two days, per Cisco's recommendation, but we've been having this problem for about a week. Any help is greatly appreciated! --Homer Manila, CISSP Information Security Engineer Office of Information Technology American University 202-885-2209 * AU IT will never ask for your password via e-mail. * Don't share your password with anyone!
<<inline: graycol.gif>>
