Our team tried Malware-bytes against the machine and it found a Trojan that it removed. Now the PC works just fine.
David Pifer OIT Networking 812.237.2923 From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Dan Taube Sent: Friday, January 14, 2011 2:46 PM To: [email protected] Subject: Re: Mystery Win 7 Machine We have seen this also when there is a proxy server that was set in IE (usually malware infected machines), when IE is in work offline mode, or the DNS problems. Also, we recently detected issues related to malware that causes a parasite zone to be installed in the registry referred to in this forum post from me: http://windows7forums.com/windows-7-support/52363-one-more-activex-controls-could-not-displayed-because-either-2.html#post190527 However, a few days ago we started having computers that have this same issue without any of the above noted causes. I am currently working with TAC on the case and getting a few more systems into my office so I can track down a common reason for the problem. Dan Taube University Computer Help Desk Illinois State University On 1/14/2011 1:11 PM, Jeremy Shoemaker wrote: Generally, when we see this, the users have a manually set (or spyware corrupted) DNS entry. They may have some other network issue as well. The first test I do is ensure that they can ping your CAS. Thanks, Jeremy L. Shoemaker Systems Administrator Dakota Wesleyan University 605-995-2147 [email protected]<mailto:[email protected]> Strategic - WOO - Maximizer - Achiever - Learner From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of David Pifer Sent: Friday, January 14, 2011 1:01 PM To: [email protected]<mailto:[email protected]> Subject: Mystery Win 7 Machine WE have lots of Windows 7 machines around but we came upon one that is stumping us. If we install the CCA client on the machine it doesn't pop up to login and if we run the web browser it prompts us to install the client again. When right click on the CCA Task Manager icon you can select any option but nothing pops up. Any ideas? David L. Pifer - N9YNF - CCNA TIS Network Engineering Services Indiana State University, Office of Information Technology 210 N. 7th St., Rankin Hall R044, Terre Haute, IN 47809 812.237.2923 office 812.237.4361 fax [cid:[email protected]] Indiana State University and the Office of Information Technology would like for you to know: *** This email, and any attachments, thereto, is intended only for use by the addressee(s) named herein and may contain privileged and/or confidential information. If you are not the intended recipient of this email, you are hereby notified that any dissemination, distribution or copying of this email, and any attachments thereto, is strictly prohibited. *** A full disclosure of ISU and OIT Official Computing Policies and Procedures is available at http://www.indstate.edu/oit/official_docs/compolicy.html<http://web.indstate.edu/oit/official_docs/compolicy.html> ***
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