As of today the check for this KB has been removed by Cisco because of issues like this.

Please update your CAM's to get the latest rule set.



Biddle, Rob
August 22, 2011 1:01 PM

I’ve seen a handful of Vista Business machines with this issue.  The issue has occurred on both 32bit & 64bit machines.  I haven’t determined why this specific file isn’t being updated by the associated patches on certain machines.

 

Here’s a Brute force fix:

 

Find a known good copy of the bthport.sys (The file is different for 32bit & 64bit OS).

Here are the correct versions for Vista SP2: (According to: http://support.microsoft.com/kb/2532531 )

 

Bthport.sys 6.0.6002.18457 508,416 21-Apr-2011 13:55 x86

Bthport.sys 6.0.6002.18457 695,296 21-Apr-2011 14:17 x64

 

Create a temporary folder for the file.  (Let’s make it C:\Temp)

Copy the C:\Windows\System32\drivers\bthport.sys taken from the good machine to C:\Temp folder on the problem machine.

Open an Administrative Command prompt.  (Click on the Windows Start button, type CMD, cmd.exe should show up in the search results, right-click on it and select Run as administrator.)

In the Command Prompt window type (or copy/paste) the following lines one at a time.

 

TAKEOWN /F C:\Windows\System32\drivers\bthport.sys

 

ICACLS C:\Windows\System32\drivers\bthport.sys /grant administrators:F

 

COPY /Y C:\Temp\bthport.sys C:\Windows\System32\drivers\bthport.sys

 

NAC checks should now pass.

 

_____________________________

Rob Biddle

Network Systems Engineer / Administrator

College of Mount St. Joseph

 

From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Garro, Thomas
Sent: Tuesday, August 16, 2011 3:47 PM
To: [email protected]
Subject: KB2566220

 

Hello All,

 

We are having issues with KB2566220 were the CCA rule is checking for bthport.sys after 4/19/11.  However, after install this update the file date and version never change.

 

Is anyone else experiencing this issue or have a fix to resolve it?

 

Thanks,

Tom



Garro, Thomas
August 16, 2011 3:47 PM

Hello All,

 

We are having issues with KB2566220 were the CCA rule is checking for bthport.sys after 4/19/11.  However, after install this update the file date and version never change.

 

Is anyone else experiencing this issue or have a fix to resolve it?

 

Thanks,

Tom

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