In our experience, clicking cancel is the only method to generate a failure report as it seems to be in the process for logging the client off the appliance.

Dan
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Dan Taube
Associate IT Support
Illinois State University

On 1/25/2012 11:29 PM, Lane Clark wrote:
We have found that the user sometimes has to click cancel in the client for a report to generate.

On Wed, Jan 25, 2012 at 11:50 AM, Mike Linval <[email protected] <mailto:[email protected]>> wrote:

    We have been experiencing problems for awhile now with Clean
    Access agent
    showing the failure reports.  It is full of successful reports but the
    failures do not show up.

    Is there a simple way to get these report to generate?


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