Hi,

I'm aware that 4.0 is out however I'm still on 3.0.2 due to with current issues 
and upgrade problems on 4.0.
I've encountered a strange issue with snapshots on my 3.0.2 production system.
Snapshots intermittently fail after approx. 3.5hrs later with:

2012-12-20 04:34:10,197 WARN [cloud.vm.VirtualMachineManagerImpl] 
(AgentManager-Handler-1:null) Cleanup failed due to BackupSnapshotCommand 
exception: java.lang.Exception: Unable to finish the whole process to package 
as a OVA file
2012-12-20 04:34:10,198 WARN [cloud.vm.VirtualMachineManagerImpl] 
(Job-Executor-93:job-1522) Cleanup failed due to BackupSnapshotCommand 
exception: java.lang.Exception: Unable to finish the whole process to package 
as a OVA file
2012-12-20 04:34:10,203 DEBUG [storage.snapshot.SnapshotManagerImpl] 
(Job-Executor-93:job-1522) The result for 
com.cloud.agent.api.BackupSnapshotCommand is BackupSnapshotCommand exception: 
java.lang.Exception: Unable to finish the whole process to package as a OVA file
2012-12-20 04:36:10,205 WARN  [storage.snapshot.SnapshotManagerImpl] 
(Job-Executor-93:job-1522) Storage unavailable 
com.cloud.exception.StorageUnavailableException: Resource [StoragePool:200] is 
unreachable: Unable to send command to the pool 200 due to there is no enabled 
hosts up in this cluster

While VMware reports that the OVA file exported successfully and there are no 
alerts anywhere within the system but snapshots are failing, some succeeds some 
does not.
Are there any timeout settings apart from "backup.snapshot.wait" which is 8hrs 
at the moment I should be aware of and would affect this?
Any ideas?

Regards

Tamas Monos                                               DDI         
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Chief Technical                                             Office    
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Veber: The Hosting Specialists               Fax         +44(0)871 522 7057
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