>From a workflow standpoint, you may want to think about subdividing your
content management experts into
-- authors
-- editors
-- publishers

Bill D.




For any CMS implementation there are a number of 'audiences' or
stakeholder groups that need to be informed about (and often sold on)
the idea of content management.  These may include:

- analysts - who will specify the system requirements
- sponsors - who will fund and approve the specification
- developers/technical - who will implement the system itself
- designers - who will provide the presentation framework for the content
- project managers - who will be responsible for timely implementation
- content matter experts - who will use the system to deploy content
- system administrators - who will maintain the system in use
- customers/end users - who are the consumers of the content itself

My question (in several parts) is:
- are there some essential texts that each of these audiences should
read in order to understand CM concepts (and their role in a CMS)?
- are there some essential texts that practically everyone should read?
- are there other general stakeholder groups that I've missed?

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