I am kind of stuck with a support question which I cannot explain myself. If someone in this list can give me a hint, I would be more than happy. If this list is the wrong place to ask for this issue, please excuse (and point me to the right place, if possible).

One of our customers cannot use our pure Cocoa app Barcody properly. He complains that several menu items cannot be used. (And of course he is the first and only one who complains about this.)

Console.app tells us this (on his Mac OS X 10.6.3 machine):

----- snip -----
4/7/10 8:44:12 AM Barcody[83923] Could not connect the action showPreferences: to target of class NSDocumentController 4/7/10 8:44:12 AM Barcody[83923] Could not connect the action showCreditsWindow: to target of class NSDocumentController 4/7/10 8:44:12 AM Barcody[83923] Could not connect the action gotoToReg: to target of class NSDocumentController 4/7/10 8:44:12 AM Barcody[83923] Could not connect the action visitURL: to target of class NSDocumentController 4/7/10 8:44:12 AM Barcody[83923] Could not connect the action stopModalDialog: to target of class NSDocumentController
----- snap -----

So it looks like the MainMenu.nib won't load properly on his machine. Although he is the only one who has this issue, I would be able to understand WHY this can happen.

Could we have done something wrong using the MainMenu.nib? Are there any known issues with Snowy and NSDocumentController?

If you want to check the Barcody Resources, just grab the multi-lingual app from here:

http://www.dsd.net/prod/mac/barcody.php?lan=en&pmode=download

(And yes, it happens whatever language and country he sets in his System Prefs.)

Clueless,
Ulf Dunkel
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