Has anyone used a DTS support incident recently? I keep them as my magic 
bullets for when I can't figure stuff out whatever I try. The last 2 I used I 
got 2day turnaround and a great answer each time, my latest has been 
languishing for a week untouched. 

Anyone else have recent experience of using DTS to answer questions this list 
can't? I fear this channel is now also swamped and has may be losing its 
usefulness. 


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