Thanks, Elizabeth!  So both the downloadable and the streaming file playing 
through the JWPlayer are pulled from the bepress server?  We were told we 
couldn't stream that way until the streaming pilot project starts next month.  

Also, how did you get the JWPlayer to eliminate the video screen?  I'd love to 
have the option, but when we use JWPlayer, it won't go to audio controls for 
audio files.  It stays the same as for video files.
________________________________________
From: Code for Libraries [CODE4LIB@LISTS.CLIR.ORG] On Behalf Of Elizabeth 
Leonard [elizabeth.leon...@shu.edu]
Sent: Thursday, July 27, 2017 10:11 AM
To: CODE4LIB@LISTS.CLIR.ORG
Subject: Re: [CODE4LIB] Streaming Audio Files on Digital Commons

We have some streaming audio but not having a problem with Firefox, Chrome, 
Edge, or IE- we upload the file directly. example - 
http://scholarship.shu.edu/summer-institute/6/


Elizabeth Leonard
Assistant Dean for Information Technologies and Collections Services
University Libraries
Seton Hall University
400 South Orange Avenue
South Orange, NJ 07079
973-761-9445

-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB@LISTS.CLIR.ORG] On Behalf Of Joshua 
Hogan
Sent: Thursday, July 27, 2017 9:49 AM
To: CODE4LIB@LISTS.CLIR.ORG
Subject: [CODE4LIB] Streaming Audio Files on Digital Commons

Hello everyone,

We have been streaming .mp3 audio files on Digital Commons (bepress) from our 
own streaming server using streaming software from Wowza since last year.  In 
the past, we have had no problem streaming audio and video files, but we are 
now experiencing issues with .mp3 audio files only.

The only way we can get our audio files to work consistently across desktop 
browsers is to revert to the flash protocol (rtmp).  When we try to use an 
HTML5-compatible url (using the http protocol and a playlist.m3u8 extension at 
the end) the files have intermittent and idiosyncratic issues.

In an attempt to fix these issues, we upgraded to the most recent version of 
Wowza (4.7.0) last week.  Yesterday we were able to resolve some of these 
issues by enabling a previously disabled property on Wowza.

Has anyone else experienced issues streaming video or audio files on Digital 
Commons or in another platform using Wowza and JWPlayer?  If so, I'd love to 
hear some details as we try to troubleshoot.  We do not want to use the flash 
urls as the main streaming url in light of the impending death of flash.

We still believe that many, if not all, of the issues might be resolved if 
bepress upgrades to JWPlayer 7.12.2, which is the most recent stable version of 
the player.  Digital Commons is currently using JWPlayer 7.8.4., which is 
several upgrades out of date.

I appreciate any help you can give me.

Regards,

Josh Hogan
Metadata & Digital Resources Librarian
Atlanta University Center Robert W. Woodruff Library
111 James P. Brawley Drive, SW
Atlanta, GA  30314
404-978-2081 (v)
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