Are you ready to help us take SWAN to the next level of digital services? We're
looking for a creative, detail-oriented individual with a passion for library
support to join our team in a role that involves working with metadata,
managing vendor relations, and engaging with librarians. If this sounds like
you, we’d love to hear from you!
The full-time position comes with a starting salary range of $60,000 – $75,000
based on experience and comes with medical insurance benefits, employer 401k
contributions, and a hybrid work environment (Note: working up to 100% remotely
at times). You will enjoy a workplace where employees work from home in a
virtual environment with team members. We require being on-call for system
support on a rotating basis and for scheduled visits at libraries when need
arises.
Responsibilities:
Overseeing our suite of electronic databases, e-books, and other digital
collections, including troubleshooting, data gathering, and maintaining our
vendor relationships.
Coordinating authentication for remote access of resources.
Visiting some of our 100 libraries in the Chicago suburbs to find out more
about their e-resource needs, providing staff training, or just checking in.
Thinking about process evaluation and improvements for user experience of our
e-resources, both for our member libraries and for their patrons.
Creating training documentation, planning training courses, and developing web
content related to e-resources.
Taking support calls and fielding help-desk tickets related to digital
services, e-content and member support.
Helping the User Experience Manager to customize and further improve upon our
online catalog.
Working closely with our other departments and SWAN staff to ensure optimal
function for our resources, including occasionally serving as a project leader
on new roll-outs.
Qualifications:
Master’s degree in Library Science or information management/computer-related
equivalent required
3-5 years’ work experience in a related field, preferably managing digital
collections.
Experience creating, maintaining, and/or managing metadata or other structured
data, (e.g., manipulating data in an institutional database or managing
research data) is required.
Advanced knowledge of Microsoft Office Suite including Word, Excel, Outlook and
PowerPoint is required.
Ability to express oneself clearly and concisely, both orally and in writing,
is required. Occasional small and large group presentations will be required
for this role.
Ability to work effectively and maintain good working relationships with SWAN
and member library staff is required.
Ability to work independently and seek out colleagues in collaborative
problem-solving.
Ability to multi-task while ensuring meticulous accuracy with very detailed
projects.
Knowledge of graphic and web design and experience with content management
systems (e.g. WordPress, Drupal) a plus.
Knowledge of existing ILS software and library technologies is preferred.
Benefits
SWAN offers a very generous benefits package to all full-time (37.5 hours/week)
employees, including: a 9.75% 401(k) contribution and opt-in 457b and Roth
plan; 20 days of paid vacation, 12 days of sick time, 11 paid holidays, and 3
days of personal time off per year to start; health, dental and vision
insurance; life and disability insurance paid by SWAN; tuition reimbursement;
wellness reimbursement; flexible scheduling and work-from-home options; and a
bring your dog to work option!
SWAN will provide equal opportunity to all applicants regardless of race,
color, religion, age, sex, national origin, ancestry, disability, pregnancy,
military status, marital status, order of protection status, genetic
information, sexual orientation, transgender status, or any other category
protected by law, in accordance with all applicable law.
About Us
SWAN (System Wide Automated Network) is a library consortium that has been
serving Illinois libraries since 1974 and today has a membership of 100
libraries throughout the Chicagoland area. By consolidating services and
collaborating together, the SWAN membership is able to promote:
A shared online public access catalog with millions of items available to
patrons
Centralized cataloging and software services that save library staff valuable
time and money
A unique collection of materials from public, college, and special libraries
across Illinois
24/7 support to library staff—including IT, consulting, training,
documentation, and tutorials
Networking opportunities and knowledge/resource-sharing among the 2,000+ member
library staff, as well as professional memberships to OCLC, COSUGI, and more
Library accessibility through modern technology like Linked Data (making
library catalog materials discoverable to the World Wide Web and search
engines) and easy procurement of materials; patrons can receive a variety of
alerts like email or SMS/text message notifications, in a variety of languages
(English, Spanish, Polish, and more)
Interested individuals, please submit your resume by clicking the link:
https://swanlibraries.recruitpro.com/jobs/225822-48318.html
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