levindecaro opened a new issue, #11593:
URL: https://github.com/apache/cloudstack/issues/11593

   ### problem
   
   When upgrade ACS from 4.20.1 to 4.21.0, management server fail to restart 
and compliant a directory is missing.
   
   ```
   2025-09-05 23:43:14,355 ERROR [o.a.c.h.e.p.ExternalPathPayloadProvisioner] 
(main:[]) (logid:) Unable to create extensions data directory 
[/var/lib/cloudstack/management/extensions] 
java.nio.file.AccessDeniedException: /var/lib/cloudstack
   ```
   
   after manually create that directory, management will able to start
   
   ```
   mkdir -p /var/lib/cloudstack/management/extensions 
   chown -R cloud:cloud /var/lib/cloudstack
   ```
   
   
   
   ### versions
   
   ACS: 4.20.1
   OS: OL9 x86_64
   hypervisors: KVM
   storage: NFS(SharedMountPoint)
   network: vxlan
   
   ### The steps to reproduce the bug
   
   1. Have 4.20.1 installed
   2. yum upgrade cloudstack-management
   3. systemctl start cloudstack-management
   4. examine /var/log/cloudstack/management/management-server.log
   
   
   
   ### What to do about it?
   
   _No response_


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