kiranchavala opened a new issue, #12328:
URL: https://github.com/apache/cloudstack/issues/12328
### problem
Unable to launch a vm on vmware cluster
### versions
ACS 4.22
vSphere Client version 8.0.3.00000
kvm ubuntu 24.0.4
### The steps to reproduce the bug
1. Have a cloudstack zone with a vmware cluster and a KVM cluster
2. Make sure the systemvm's are running on kvm by setting the value
"system.vm.default.hypervisor" to KVM
3. Register a ova template
4. Launch a vm on the vmware hypervisor
5. Vm fails to launch with the following exception
```
2025-12-23 10:51:46,865 INFO [c.c.h.v.u.VmwareHelper]
(DirectAgent-11:[ctx-13625a0e, 192.168.55.162, job-2496/job-2497, cmd:
CopyCommand]) (logid:09638309) [ignored]failed to get message for exception:
Unable to access file
/vmfs/volumes/7f631381-bb601b02/9fbc19108407304cb68734a287c50236/9fbc19108407304cb68734a287c50236-000001.vmdk
since it is locked
2025-12-23 10:51:46,867 ERROR [c.c.h.v.r.VmwareResource]
(DirectAgent-11:[ctx-13625a0e, 192.168.55.162, job-2496/job-2497, cmd:
CopyCommand]) (logid:09638309) CopyCommand failed due to [Exception:
java.lang.RuntimeException
Message: Unable to access file
/vmfs/volumes/7f631381-bb601b02/9fbc19108407304cb68734a287c50236/9fbc19108407304cb68734a287c50236-000001.vmdk
since it is locked
]. java.lang.RuntimeException: Unable to access file
/vmfs/volumes/7f631381-bb601b02/9fbc19108407304cb68734a287c50236/9fbc19108407304cb68734a287c50236-000001.vmdk
since it is locked
at
com.cloud.hypervisor.vmware.util.VmwareClient.waitForTask(VmwareClient.java:428)
at
com.cloud.hypervisor.vmware.mo.VirtualMachineMO.createFullClone(VirtualMachineMO.java:857)
at
com.cloud.storage.resource.VmwareStorageProcessor.createVMFullClone(VmwareStorageProcessor.java:774)
at
com.cloud.storage.resource.VmwareStorageProcessor.createVMAndFolderWithVMName(VmwareStorageProcessor.java:937)
at
com.cloud.storage.resource.VmwareStorageProcessor.cloneVolumeFromBaseTemplate(VmwareStorageProcessor.java:860)
at
com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.execute(StorageSubsystemCommandHandlerBase.java:107)
```
<img width="1848" height="226" alt="Image"
src="https://github.com/user-attachments/assets/caa3da16-c022-4505-b6ff-07cceb986736";
/>
<img width="1616" height="260" alt="Image"
src="https://github.com/user-attachments/assets/413b3fd6-bbb2-4a8d-9d92-bd28732c5b82";
/>
--------
The issue doesn't occur if the system vm are running on kvm hypervisor or
If the ova Template is already present in the primary storage.
Previous related issue
https://github.com/apache/cloudstack/pull/10586
### What to do about it?
CloudStack should launch vm on vmware if the systemvm's are running
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