sureshanaparti opened a new issue, #12999: URL: https://github.com/apache/cloudstack/issues/12999
### problem Incorrect error message while creating instance snapshot without memory for a stopped VM (ROOT & DATA disk on different PowerFlex pools) ``` 2026-04-10 09:43:05,535 DEBUG [c.c.v.s.VMSnapshotManagerImpl] (qtp698741991-25:[ctx-8948ca15, ctx-1e54ecb4]) (logid:ea105dce) Creating a snapshot of a running KVM Instance without memory is not supported 2026-04-10 09:43:05,536 INFO [c.c.a.ApiServer] (qtp698741991-25:[ctx-8948ca15, ctx-1e54ecb4]) (logid:ea105dce) Failed to create Instance Snapshot: Creating a snapshot of a running KVM Instance without memory is not supported ``` <img width="1456" height="735" alt="Image" src="https://github.com/user-attachments/assets/ac53b067-4664-4adc-bc13-2cbc78351a9a" /> ### versions ACS 4.20.3 RC4 + Advanced Zone + KVM hypervisor Should exist with 4.20.1 & 4.20.2 as well, as per the changes here: https://github.com/apache/cloudstack/pull/9773/changes#diff-7d772616388f0b97219416327c6db1bcad3c162d0271f245ee903198913aa0d3 ### The steps to reproduce the bug 1. Deploy a VM with data disk (ROOT & DATA disk on different PowerFlex pools) 2. Stop the VM 3. Take VM snapshot ### What to do about it? Expecting correct state of the VM in the error message. -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
