J S created NETBEANS-5334: ----------------------------- Summary: Can't install NetBeans Key: NETBEANS-5334 URL: https://issues.apache.org/jira/browse/NETBEANS-5334 Project: NetBeans Issue Type: Bug Affects Versions: 12.2, 12.0, 11.0 Reporter: J S
Whenever I try to install Netbeans I get an error prompt saying: "An unexpected exception happened in thread AWT-EventQueue-0 java.lang.NullPointerException" Looking into the error log i found this 2 errors: starting the installer [2021-02-05 13:38:11.563]: ... initializing look and feel [2021-02-05 13:38:11.563]: ... custom look and feel class name was not specified, using system default [2021-02-05 13:38:11.668]: ... class name: com.sun.java.swing.plaf.windows.WindowsLookAndFeel [2021-02-05 13:38:11.668]: ... get installed L&Fs [2021-02-05 13:38:11.736]: ... set specified L&F [2021-02-05 13:38:11.776]: ... check headless [2021-02-05 13:38:11.777]: ... creating JFileChooser object to check possible issues with UI [2021-02-05 13:38:12.054]: ... could not activate defined L&F, initializing cross-platfrom one [2021-02-05 13:38:12.055]: java.lang.NullPointerException [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Win32ShellFolder2.java:611) [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2$2.call(Win32ShellFolder2.java:335) [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2$2.call(Win32ShellFolder2.java:333) [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolderManager2$ComInvoker$1.run(Win32ShellFolderManager2.java:586) [2021-02-05 13:38:12.056]: at java.base/java.lang.Thread.run(Thread.java:830) [2021-02-05 13:38:12.057]: ... cross-platform L&F class-name : javax.swing.plaf.metal.MetalLookAndFeel [2021-02-05 13:38:12.060]: ... initializing L&F finished [2021-02-05 13:38:19.141]: ... use Java that is already selected for the product: C:\Program Files\Java\jdk-13 [2021-02-05 13:38:19.242]: An unexpected exception happened in thread AWT-EventQueue-0 [2021-02-05 13:38:19.243]: java.lang.NullPointerException [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Win32ShellFolder2.java:611) [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2$10.call(Win32ShellFolder2.java:817) [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2$10.call(Win32ShellFolder2.java:808) [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolderManager2$ComInvoker$1.run(Win32ShellFolderManager2.java:586) [2021-02-05 13:38:19.243]: at java.base/java.lang.Thread.run(Thread.java:830) [2021-02-05 13:38:19.244]: ... show message dialog [2021-02-05 13:38:19.244]: title: Critical Error [2021-02-05 13:38:19.244]: message: An unexpected exception happened in thread AWT-EventQueue-0 [2021-02-05 13:38:19.244]: [2021-02-05 13:38:19.244]: Exception: [2021-02-05 13:38:19.244]: java.lang.NullPointerException: [2021-02-05 13:38:19.245]: null [2021-02-05 13:38:19.245]: [2021-02-05 13:38:19.245]: You can get more details about the issue in the installer log file: [2021-02-05 13:38:19.245]: C:\Users\PcCom\.nbi\log\20210205133810.log [2021-02-05 13:38:21.732]: ... dialog closed -- This message was sent by Atlassian Jira (v8.3.4#803005) --------------------------------------------------------------------- To unsubscribe, e-mail: commits-unsubscr...@netbeans.apache.org For additional commands, e-mail: commits-h...@netbeans.apache.org For further information about the NetBeans mailing lists, visit: https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists