I payed for my freerunner on june 17 and pre-ordered trough a reseller and right now it is waiting in Paris to be shipped to Belgium. There was a delay with the shipment to the reseller. But I'm not complaining, half the device still doesn't work right so I'm not missing that much ;-).
Seriously: You should of course get a refund on the shipping and they should pick up the phone. In the meantime: enjoy the anticipation. y On Tue, Jul 15, 2008 at 1:45 AM, Josh Monson <[EMAIL PROTECTED]> wrote: > I experienced a similar situation. Ordered one day but the order did not > go through for several days because they were so busy and back-ordered > trying to get shipments out. I think these sold faster than they may > have anticipated. Anyhow, mine is showing up tomorrow, which is only 4 > days after when it should have shown up. Customer support has been on > top of it as far as getting me the tracking number right away. > > Try and give them a little leeway with the type of product they are > offering and the fact that no one else offers this.....so they will > obviously have some logistics issues, but under the circumstances IMHO > I'm cutting them some slack :) > > cheers > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Flemming > Richter Mikkelsen > Sent: Monday, July 14, 2008 4:21 PM > To: List for Openmoko community discussion > Subject: Re: incorrect shipment type? > > On 2008-07-11, Yaroslav Halchenko <[EMAIL PROTECTED]> > wrote: >> Hi All, >> >> Sorry for distracting you away from playing with FRs, but wanted to >> share experience our bulk order (order #2267) is going through: > although >> we ordered it with 2nd-day air it got shipped Ground, thus instead of > 2 >> days we have to expect it in 1 week. I am not sure if anything could > be >> done at this point, although seller could utilize UPS delivery > intercept >> > http://www.ups.com/content/us/en/tracking/help/delivery/delivery_interce > pt.html?WT.svl=SubNav >> and just make package go back to warehouse, meanwhile sending us our >> loong-awaited FRs with 2nd day air as it was requested. But humans @ > FIC >> are overwhelmed now thus not replying to any inquiries on the phone or >> email. sad sad ... > > Don't you overreact? I think a few extra days will not kill you. > I understand you want them ASAP, but it is prob. too late to > change anything now. > > _______________________________________________ > Openmoko community mailing list > community@lists.openmoko.org > http://lists.openmoko.org/mailman/listinfo/community > > _______________________________________________ > Openmoko community mailing list > community@lists.openmoko.org > http://lists.openmoko.org/mailman/listinfo/community > _______________________________________________ Openmoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community