On 5 Aug 2008, at 19:19, Florian Hackenberger wrote: > On Tuesday 05 August 2008, Stroller wrote: >> Me, too. An exactly similar experience so far. But I think I will >> give them a few more days. > I can recommend giving them a call. It takes a while until they > pick up > the phone, but they are very kind. They immediately agreed to send a > replacement for the lost parcel (no arguing involved). You just need > some patience on the phone (it's toll free). They never answered > any of > my emails though.
If you reread my post you'll see that both myself & the person I was responding to found ZAGG quite helpful in agreeing to replace the lost InvibleShield - it's just that THE REPLACEMENT HASN'T ARRIVED, EITHER. To be fair to them, the replacement was shipped out only 7 days ago now on 7-11 business-day shipping. I thought it was shipped earlier than that, and got the impression from the poster I quoted that his replacement was also overdue. As I said, I'm still giving ZAGG a few more days, but they do seem to suffer from an unusually high proportion of lost parcels. Stroller. _______________________________________________ Openmoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community
