I’m not an evangelist, so don’t please don’t misinterpret.  I don’t really care 
for it.  I help run two small companies; one of them is a tech services 
company, the other is a hosting services company that supports the other.  The 
tech/sales side of the house has been using Sendio for 5-6 years. They have a 
local appliance.  Sending outbound mail to a recipient adds addresses to the 
auth list automatically, and they have a web interface that they can review 
from time to time to add people / lists / welcome spam as they please.  They 
find it all quite manageable, and by the nature of the product, neer ever see a 
single piece of spam.

 

They also mention it in client meetings, or the client is exposed to it and 
asks about it, and that’s part of what gets the clients curious.  I can’t 
change what makes them happy, I have brought up these points before, but 
they’re really please with it.  So I have to deal with it.  Which is why I’m 
asking questions.

 

Our customers are all SMBs.  I have to run my spam filtering a little loose 
because sales-related mail often smells a little spammy to begin with, and my 
clients work with people world-wide.  I do have a little trouble from time to 
time with the poor reputation of countries in the medditeranean, south america, 
asia, etc.  

 

I have an alligate on the front end, declude and message sniffer on the backend.

 

Thanks for your feedback, all of you.  It’s very welcome and informative.  I’m 
always trying to think of ways to make things better.

 

From: [email protected] [mailto:[email protected]] On 
Behalf Of David Barker
Sent: Thursday, June 13, 2013 8:57 AM
To: [email protected]
Subject: [MBF]Re: Fighting the good fight!

 

Challenge/Response systems are seriously flawed. Reasons include:

 

[1] You end up being a spammer (the majority of spam sent to you will result in 
confirmation requests being sent to innocent victims)

 

[2] Spammers now send pretend confirmation requests, presumably to make people 
less likely to respond to C/R requests

 

[3] Many people respond to C/R requests that they never initiated (so you could 
still get spam or viruses). A number of people in the anti-spam community have 
said that they always respond to challenges, whether or not they initiated the 
E-mail.

 

[4] C/R companies have been known to send out spam and harvest addresses of 
people sending to their customers, and apparently sell those addresses to 
spammers

 

[5] The C/R system is patented, so most anti-spam programs using C/R have legal 
liabilities waiting to be ironed out

 

[6] Confirmations sent to mailing lists won't work

 

[7] Confirmations sent to others using C/R won't work (they send you an E-mail, 
your C/R system challenges them, but their C/R system challenges you, yours 
then challenges them, etc.).

 

[8] People that offer a free service end up losing money (by spending time 
investigating and responding to C/R systems, dealing with spam received as a 
result, etc.) and sometimes get fed up with C/R systems and eventually stop 
offering free advice (never knowing how many people won't get the advice), 
harming everybody.

 

[9] Legitimate E-mail from automated services won't be seen (such as when 
ordering products online)

David Barker
Mail’s Best Friend

Email     : [email protected]
Web      : www.mailsbestfriend.com <http://www.mailsbestfriend.com/> 
Office    : 1.866.919.2075

cid:[email protected]

 

 

 

From: [email protected] [mailto:[email protected]] On 
Behalf Of Michael Cummins
Sent: Thursday, June 13, 2013 8:08 AM
To: [email protected]
Subject: [MBF]Re: Fighting the good fight!

 

My clients are very interested in Sender Verification services.  One of them 
has a Sendio Appliance, an expensive solution.

http://www.sendio.com/platforms/appliance/

Anyone know, in this post-declude world, how we could accomplish something like 
that?

Sender sends mail ; sender verification sends them an e-mail, letting them know 
that they need to reply in order to be on the approved senders list.  After 
that, it’s never blocked again.

Would love to hear anyone’s thoughts on the matter.

- Michael Cummins

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