I thought it was an ipswitch iMail webmail problem but now
I am VERY interested in this report:
"Declude Footer Option garbles Base64 encoded emails, causing "empty" emails
in Webmail"
It sounds exactly like my problem.

I have indeed witnessed a case recently where
MS-Outlook was able to display an HTML message plus attachment but when
viewed in iMail iclient
neither the attachment or the HTML was displayed. It looked empty!!

Are you saying that Declude adds a footer that can potentially mess up
certain email client's in the presence 
of base64 encoded multipart content/attachments? If so, this must be what is
happening to me.

Can we turn off this feature? What's it for?

Carl

J. Carl Wagar
EntreNet Communications Inc
www.entrenet.com  www.thehostingservice.com 
24 Swain Ave, Ottawa, ON, K1G 4T1, Canada
Email: [email protected], skype: jcwagar
Tel: +1 613-737-7327, Fax: +1 613-737-5801
Cel: +1 613-818-8898

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of David Barker
Sent: Wednesday, August 7, 2013 6:03 PM
To: [email protected]
Subject: [MBF]Re: Declude Footer Option garbles Base64 encoded emails,
causing "empty" emails in Webmail

Your email with the attachment was blocked. I do now have a copy.  I will
have a look at it an respond.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Andy Schmidt
Sent: Wednesday, August 07, 2013 5:12 PM
To: [email protected]
Subject: [MBF]Declude Footer Option garbles Base64 encoded emails, causing
"empty" emails in Webmail

Hi,

(I tried sending this before, but either the attached ZIP with a message
sample, OR the snippet of the mail header prevented list distribution.)

Certain customers have been having problems with overseas senders using
base64 encoding for the TEXT and HTML MIME segments of the email. 

The reason is Declude's "FOOTER" option. Declude injects a clear-text
"footer" at the very end of both base64 encoded MIME segments, right after
the base64 encoded "block", but before the MIME separator.

The result is that some mail agents (like Imail Webmail) correctly encounter
a content that cannot be "decoded" (because it's plain-text), and thus are
UNABLE to display the message content - while other agents (like MS Outlook)
will decode the base64 portion of the MIME segment and display THAT portion,
effectively toleratign the extraneous plain text strings that Declude
appended.

I can provide snippets and/or a zip file what this looks like - but, as I
said, various attempts during the last two days to send it to the list OR to
Dave directly have failed.

Best Regards,
Andy




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