Hi Carl. Can you post the full headers from a few of those messages please?
Thanks.

 

Linda Pagillo
Mail's Best Friend
Email: [email protected]
Web: www.mailsbestfriend.com
Office: 703.988.3605 x7016
Mobile: 931-284-9291

 

MBF

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Carl Wagar
Sent: Tuesday, September 03, 2013 11:14 AM
To: [email protected]
Subject: [MBF]ratings on chinese characters?

 

Hi.

 

I have a customer who says:

" it is possible to raise the spam score on e-mail with Chinese and Hebrew
characters?  
I am getting a lot of spam that comes thru written in Chinese and in Hebrew
characters.  
I cannot read those languages.  Many come with an .xls attachment."

 

I've not looked into this before. I know where to adjust country domain TLD
weights.

But does declude have filters based on character set?

 

Does anyone have some advice?

Carl

 

 

 

J. Carl Wagar

EntreNet Communications Inc

www.entrenet.com  www.thehostingservice.com 

24 Swain Ave, Ottawa, ON, K1G 4T1, Canada

Email: [email protected], skype: jcwagar

Tel: +1 613-737-7327, Fax: +1 613-737-5801

Cel: +1 613-818-8898

 

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Andy Schmidt
Sent: Saturday, August 10, 2013 3:31 PM
To: [email protected]
Subject: [MBF]Re: declude not processing messages

 

Hi Daniel,

 

Although there is a steady stream of messages going in and out of my
imail/spool/proc folder, I never manage to see any "declude.exe" process in
my windows task manager. So that may not really indicate anything.

 

Your first stop is of course the declude log files - what do they indicate?

If necessary, turn up the debug level to see more detail.

 

You can try running "decludeproc -diag" from the command line. It doesn't do
anything but it will show you the valid commands that allow you to
install/uninstall the service and show the Declude version.

 

If you restart the DecludeProc service, it will generate a
"\IMail\Declude\diags.txt" file that might point you to what's correctly
recognized - and what NOT, what's product features are turned on etc.

 

Best Regards,

Andy

 

 

 

-----Original Message-----

From:  <mailto:[email protected]> [email protected]
[ <mailto:[email protected]>
mailto:[email protected]]

On Behalf Of Daniel Ivey

Sent: Saturday, August 10, 2013 7:06 AM

To:  <mailto:[email protected]> [email protected]

Subject: [MBF]declude not processing messages

 

I have an issue with one of my Imail servers where the decludeproc.exe is
running, but I am not getting any Declude.exe processes and not processing
any messages.  No issues with my other 2 Imail servers (one of which is
identical to this one).  Does anyone have any ideas on what the fix is?

 

Daniel

 

 

 

 

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