Hi Daniel,

I've had problems in the past - specially when larger mass mailings lead to
thousands of vacation, bounce and delay messages hitting the server in a
short time span. But there had also been times where individual emails
caused crashes in either Imail or Declude. 

I had created a small batch procedures that I would quickly run to move
pending work to a "hold" folder I had created, similar to this:

 move /Y D:\IMail\spool\q*.gsc D:\IMail\Spool\Hold\
 move /Y D:\IMail\spool\q*.vac D:\IMail\Spool\Hold\
 move /Y D:\IMail\spool\q*.gse D:\IMail\Spool\Hold\
 move /Y D:\IMail\spool\q*.lst D:\IMail\Spool\Hold\
 move /Y D:\IMail\spool\q*.rst D:\IMail\Spool\Hold\

I would have to rerun this a few times over 10 minutes before things quieted
down and then I'd be able to work through the logs to figure out any problem
in Imail, Declude, etc.

Also, I would check for large number of files in:

 \IMail\spool\proc
 \IMail\spool\proc\work

and, if necessary, temporarily move them to a 

 \IMail\spool\proc\hold 

folder.

None of this might apply in your case - but I've always found it helpful to
temporarily set aside any "current" emails because often the culprit was
amongst those. The I would drag 5% of the files back to "spool" or "proc"
and make sure they process successful before moving to the next batch...

Best Regards,
Andy

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Michael Cummins
Sent: Monday, November 04, 2013 2:55 PM
To: [email protected]
Subject: [MBF]Re: declude stops working

I had to play that game a long time ago.  Declude would get overwhelmed when
we were experiencing a spam wave.  Putting an Alligate in front of the
Declude server pretty much ended it permanently.  Before I did that I played
with balancing my THREADS, and examining what my third party applications
were doing, fine-tuning their config to speed them up, or commenting them
out entirely.

You don't have to reboot.  (or at least, I didn't)  You can just kill the
decludeproc and it will restart.  I vaguely remember something about looking
for mail that was being held during the lock-up and resubmitting it, but
it's been a while.

- Michael Cummins


-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Darin Cox
Sent: Monday, November 04, 2013 8:39 AM
To: [email protected]
Subject: [MBF]Re: declude stops working


Hi Daniel,

Are you certain it is the Declude process that stopped?  We've had issues
with IMail's SMTP and POP server stopping, but not with Declude.

Darin.

-----Original Message-----
From: Daniel Ivey
Sent: Monday, November 04, 2013 7:55 AM
To: [email protected]
Subject: [MBF]declude stops working

I have an issue that has been going on for a few weeks.  I have 2 Windows
2003 Imail 8.22 servers running the latest version of Declude with Message
Sniffer.  For some reason, Declude just stops working for no reason.  The
process is still running, but the threads are not changing and no messages
are being processed.  If I reboot the server, the issue is resolved for
about another few days.  Has anyone else had this problem or have any ideas
on what to check?

Daniel

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